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BPO services sector in Switzerland to 2013 Product Image

BPO services sector in Switzerland to 2013

  • ID: 1146182
  • July 2009
  • Region: Switzerland
  • 30 pages
  • Datamonitor

This databook provides insights into the business process outsourcing (BPO) services sector in Switzerland.

Scope

- This databook provides comprehensive and up-to-date information on the revenue opportunities within the BPO services market in Switzerland

- The report also provides revenue breakdown for five BPO segments and 10 verticals from 2008 to 2013

Highlights of this title

The BPO services sector in Switzerland was valued at $2,083m in 2008. Growing at a CAGR of 5% between 2008 and 2013, this sector will reach a value of $2,655.6m by the end of the period. The BPO services sector derives its revenues via five segments; CRM BPO, F&A BPO, HR outsourcing, procurement BPO and vertical-specific BPO.

Valued at $846m in 2008, HR outsourcing was the largest segment within the BPO sector. This segment is expected to grow at a rate of 4.3% over the 200813 period to reach a value of $1,043.3m. F&A BPO will be the fastest growing segment and is anticipated to record a CAGR of 7.7% between 2008 and 2013.

Key reasons to purchase this title

- Develop business strategies by analyzing the spending patterns among various industries in the BPO services sector in Switzerland

- Design effective marketing and sales strategies by identifying key and fast growth industries and BPO segments

- Make informed business decisions by understanding the overall spending trends in the various segments within the BPO services sector in Switzerland

Note: Product cover images may vary from those shown

OVERVIEW
Catalyst
Summary
INTRODUCTION
Reasons to purchase
BPO SERVICES - OVERVIEW
BPO services sector in Switzerland, 2008-13
BPO SERVICES - SPENDING BY VERTICAL
Spending in energy and utilities vertical
Spending in financial services vertical
Spending in healthcare vertical
Spending in life sciences vertical
Spending in manufacturing vertical
Spending in media and entertainment vertical
Spending in public sector vertical
Spending in retail, wholesale and distribution vertical
Spending in telecommunications vertical
Spending in travel, transportation, logistics and hospitality vertical
APPENDIX
Further reading
How to contact experts in your industry
Disclaimer

LIST OF FIGURES
Figure 1: BPO services sector forecast, Switzerland, value by function ($m), 2008-13
Figure 2: Energy and utilities vertical, Switzerland, spending on BPO services ($m), 2008-13
Figure 3: Financial services vertical, Switzerland, spending on BPO services ($m), 2008-13
Figure 4: Healthcare vertical, Switzerland, spending on BPO services ($m), 2008-13
Figure 5: Life sciences vertical, Switzerland, spending on BPO services ($m), 2008-13
Figure 6: Manufacturing vertical, Switzerland, spending on BPO services ($m), 2008-13
Figure 7: Media and entertainment vertical, Switzerland, spending on BPO services ($m), 2008-13
Figure 8: Public sector vertical, Switzerland, spending on BPO services ($m), 2008-13
Figure 9: Retail, wholesale and distribution vertical, Switzerland, spending on BPO services ($m), 2008-13
Figure 10: Telecommunications vertical, Switzerland, spending on BPO services ($m), 2008-13
Figure 11: Travel, transportation, logistics and hospitality vertical, Switzerland, spending on BPO services ($m), 2008-13

LIST OF TABLES
Table 1: BPO services - function definitions
Table 2: Industry vertical definition
Table 3: BPO services sector forecast, Switzerland, value by function ($m), 2008-13
Table 4: Energy and utilities vertical, Switzerland, spending on BPO services ($m), 2008-13
Table 5: Financial services vertical, Switzerland, spending on BPO services ($m), 2008-13
Table 6: Healthcare vertical, Switzerland, spending on BPO services ($m), 2008-13
Table 7: Life sciences vertical, Switzerland, spending on BPO services ($m), 2008-13
Table 8: Manufacturing vertical, Switzerland, spending on BPO services ($m), 2008-13
Table 9: Media and entertainment vertical, Switzerland, spending on BPO services ($m), 2008-13
Table 10: Public sector vertical, Switzerland, spending on BPO services ($m), 2008-13
Table 11: Retail, wholesale and distribution vertical, Switzerland, spending on BPO services ($m), 2008-13
Table 12: Telecommunications vertical, Switzerland, spending on BPO services ($m), 2008-13
Table 13: Travel, transportation, logistics and hospitality vertical, Switzerland, spending on BPO services ($m), 2008-13

Note: Product cover images may vary from those shown
Note: Product cover images may vary from those shown

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