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Business Challenges and Opportunities with Telepresence

Ovum, Nov 2009, Pages: 16


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It is believed that telepresence, the use of high-end, room-based systems to enable virtual face-to-face meetings, has entered its second wave, with multinational corporations more actively engaged in worldwide deployment. This report examines the technology trends and resulting benefits of telepresence, including the intersection of telepresence and collaboration.

Scope of the report:

- Assessment of the history and capabilities of telepresence.
- Analysis of the technology's potential for creating cost savings.
- Details of the barriers to the adoption of telepresence.

Highlights of the report:

- Telepresence has transformed global business. It has not displaced other technologies or rendered them obsolete—actually the opposite is true—but it has changed the way business people think about what network-based communications can do for them and their companies.

- At the beginning of 2009, Ovum research showed that telepresence was already deployed by more than 20% of multinationals surveyed as part of their rollouts of unified communications applications on converged networks. One year later, the latest research shows that number has more than doubled to 44%.

- Within two years, as many as two thirds of multinational companies will have deployed telepresence. However, the profile of telepresence is changing rapidly and there is scope for many of these eventual deployments to be in non-immersive high definition video, or, more explicitly, extending from telepresence/collaboration environments to be inclusive of single PC-desktop users.

Reasons to purchase:

- Make use of practical advice, based on user surveys and interviews with early adopters, on implementing telepresence within an organization.
- Study the historical trends in the market adoption of telepresence.
- Explore Ovum's guidance on the typical usage and potential for returns of telepresence.



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