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The SMB Managed IT Services Market Opportunity in North America 2009: How the Cloud Computing Paradigm is Transforming the SMB IT Industry
AMI Partners, Oct 2009, Pages: 128
In this newly released report, AMI presents the market opportunity for remote managed IT services (RMITS) in North America - from the perspective of the small and medium business (1-999 employees) end-customers as well as various providers. RMITS is a flavor of cloud computing and cloud service developments will have a long term impact on the RMITS ecosystem.
The report focuses on remote managed IT services that are delivered based on a recurring fee model (rather than break-fix), and includes the following components: managed PC, managed server, managed network, managed application, managed storage, managed security, managed communications, help desk and others.
This industry report covers:
- SMB end-user RMITS demand-side drivers
- Description of emerging ecosystem and profiles of key players, including IT vendors, telecom companies, distributors, retailers/e-tailers, and local channel partner MSPs that are offering these managed IT services; and
- Detailed market sizing and forecasts through 2013 by components
The report answers the following questions:
- What are the remote managed IT services usage patterns among SMBs?
- Which providers currently account for the largest share?
- What is the current market size for remote managed IT services? How will it change?
- How do business models differ between remote managed IT service providers?
- What are the growth drivers and inhibitors for this market?
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