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U.S. Small and Medium Business Applications & Solutions Market Overview 2008-09

AMI Partners, April 2008, Pages: 134


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With SMBs growing needs to automate their business processes and to meet regulatory compliance, opportunities abound for business solutions providers. While U.S. SMB adoption of business solutions is growing, however, the market is very diverse. It is also extremely competitive, with a multitude of vendors seizing on the SMB opportunity. Vendors must accurately assess current and future market trends in the business solutions space-and connect the dots to related developments in adjacent technology and business areas-to develop the strategies and offerings that will enable them to gain SMB market share.

This report arms vendors with this critical information.

- What does the U.S. SMB landscape for business applications solutions look like now, and how is it evolving?
- What are the hottest opportunities for growth, and what do you need to do to gain market share in a highly fragmented and underserved SMB market?

Based on AMI's 2007-2008 U.S. Small and Medium Business end-user surveys, the report supplies in-depth information, broken out by employee size (1-4, 5-9, 10-19, 20-49, 50-99, 100-249, 250-499, and 500-999) and vertical industries (AMTUC, Manufacturing, Wholesale, retail, FIRE, Professional Business Services and Other Services) for SMB adoption, plans, spending forecasts, drivers and inhibitors, channels and more for the following:

- Accounting solutions
- ERP solutions
- CRM solutions
- Hosted/Software as a Service (SaaS)
- PC and Network Operating Systems

The report also examines key related trends, including: SMB demographics and attitudes, adoption and future plans for Internet-related technologies, and IT and business process outsourcing services.



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