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Student Metrics: Student Banking and Insurance in the UK

Finaccord, Oct 2007, Pages: 100


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Student Metrics: Banking and Insurance for Students in the UK is a study about the provision of financial services to the 2.25 million students enrolled in further and higher education in the UK. Approaching this issue from the broadest possible perspective, this report investigates the market for current accounts and other banking products held by students, such as interest-bearing savings deposits, credit cards, mortgages, personal loans and car finance contracts, in addition to the specific issue of student debt. Furthermore, among other analyses, the report quantifies the market shares of leading banks as providers of student accounts and benchmarks the performance ratings of each as measured by their own student customers. In addition, the Student Metrics investigation also casts light on the under-researched market for insurance bought by students. Indeed, it quantifies the total sum likely to be spent on insurance by students in 2007, breaking this down between classic studentcontents insurance and other types of insurance bought by this constituency including motor insurance, insurance for valuable mobile or portable items, sports insurance and travel insurance. Moreover, among students who have not taken out student contents insurance, it also investigates the amount that they would be willing to spend on this type of policy and quantifies the percentage of students who would not acquire this form of insurance in any circumstances.

Key features of this report, the research for which was carried out between June and October 2007 using the Internet consumer panel of Tpoll Market Intelligence with completed surveys having been filled in and submitted on-line by 1,195 students, are as follows:

- systematic coverage within a single study for the first time ever of the markets for both student banking and student insurance
- market shares of banking institutions for both primary and secondary banking relationships held with students
- unique performance benchmarking of the leading providers of bank accounts to students as measured by the students themselves with specific coverage of Abbey, Alliance & Leicester, Bank of Scotland, Barclays, Halifax, HSBC, Lloyds TSB, Nationwide, NatWest and Royal Bank of Scotland
- analysis of the distribution channels and interfaces used by students to acquire student contents insurance
- unique quantification of the market for insurance bought by students segmented between classic student contents insurance, motor insurance, sports accident insurance, travel insurance and various classes of product insurance, such as bicycle insurance and mobile telephone insurance.



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