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10 Trends that Will Shape Banking, Payments and Security in 2010

Javelin Strategy & Research, Jan 2010, Pages: 41


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Javelin’s senior analysts weigh in on the top 10 trends that will shape banking, payments and security in 2010. Financial institutions will struggle to cope with a hobbled economy, wrenching regulatory changes, mounting fraud threats and limited budgets for innovation. Nonetheless, it is likely to be an eventful year for opportunistic financial institutions that take steps now to be on the cutting edge of person-to-person payments, embrace innovations from alternative vendors, tighten security vulnerabilities and serve up real-time data that will be in increasing demand in an era of “always-on, anytime,
anywhere” banking.

Primary Questions

- How should financial institutions respond in an era of tighter budgets, increased regulation and rising fraud?

- With regulation of the financial services industry on the rise, what changes should bankers and vendors expect?

- What security steps should FIs take now as they shift more services to the “cloud” and customers flock to social networking sites?

- Will 2010 be a breakout year for person-to-person payments?

- How should financial institutions prioritize their investments so consumers embrace the promise of “always-on” banking?


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