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Selecting and Reporting IT Metrics Template

Info-Tech Research Group, Jan 2010, Pages: 4


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All of the work that goes into selecting, collecting, and calculating IT metrics should not go unnoticed. Once the metrics have been gathered, many IT professionals face the challenge of presenting this raw data in a digestible manner. Use this template to select, enter, and track IT's key metrics in a format that can be easily communicated to all levels of the business.

Many IT departments should be gathering and calculating IT metrics, the challenge first lies in selecting which metrics to track.

Download this template in order to:

- View a menu of IT metrics suitable for collection.
- Enter and track the selected metrics.
- View samples of graphical reporting techniques.
- Populate a model balanced IT metrics scorecard.
- Take advantage of the information provided in this template to drive the selection, collection, and reporting of IT metrics.



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