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Health Coaching Evaluation: Measuring the ROI on Healthcare Utilization and Costs - 60 Minute Webinar
Healthcare Intelligence Network, Jan 2010, Minutes: 60
Quantifying the impact of health and behavior change resulting from health coaching interventions on healthcare utilization and medical costs is still a major challenge, especially in this time of tough budget scrutiny.
During Health Coaching Evaluation: Measuring the ROI on Healthcare Utilization and Costs, a 60-minute archive version webinar on January 13, 2010, health coaching experts discussed the challenges of evaluating and reporting on health coaching ROI and how they are responding to these challenges.
We heared from Dr. Jim Reynolds, chief medical officer, Health Fitness Corporation and Dr. Elizabeth Rula, principal investigator of Health Outcomes Research at Healthways Inc., on:
- Determining what to measure and how to measure it, looking at healthcare costs, healthcare claims, productivity measures, biometric measures and patient self-report;
- Managing ROI for chronic illness versus changing pre-disease states;
- Analyzing the impact of coaching methodology on ROI, from in-person to telephonic to online coaching;
- Measuring coach performance and patient satisfaction in the ROI model;
- Aligning incentives to produce a health management ROI.
- Have questions on our webinar and/or webinar formats? Visit our webinar FAQ.
You can listen to this program right in your office and enjoy significant savings – no travel time or hassle; no hotel expenses. It’s so convenient! Invite your staff members to gather around a conference table to listen to the CD, DVD or the On Demand version.
WHO WILL BENEFIT FROM THIS WEBINAR?
CEOs, medical directors, disease management directors, managers and coordinators, health coach managers, health coaches, health plan executives, care management nurses and business development and strategic planning directors.
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The Strategic Ongoing Role of Disease Management in the Healthcare Continuum: Achieving the ROI, a 60-Minute Webinar on April 29, 2009, Archive Version
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