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Desktop-as-a-service brings shared services to the desktop
Ovum, Jan 2010, Pages: 15
Desktop-as-a-service (DaaS) is a way of providing a fully managed desktop service from the cloud. Based on virtual desktop infrastructure (VDI), DaaS offers the flexibility and agility of VDI, with the elasticity of the cloud. As yet, thin-client technologies have failed to find favour with customers, except in a few special cases. DaaS shares the ability to reduce desk-side and on-site support with thin-client delivery of desktops, while the delivery of VDI via the cloud provides a flexible and less expensive service capable of expanding and contracting in line with business needs. Ovum believes that DaaS will be a viable delivery option for the majority of the workforce of most large enterprises within three to five years, but that most enterprises and public sector organisations will opt for a hybrid dedicated/shared services model rather than ‘pure’ cloud to solve data assurance needs.
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