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Multinationals keep the UC ball rolling
Ovum, Jan 2010, Pages: 28
Our recent research with multinational corporations (MNCs) shows that, despite fierce budget constraints, they are upping the pace of unified communications (UC) implementation and integration. IP telephony rollout has progressed painfully slowly in these huge organisations, but many individual UC applications are now deployed, with a strong focus on video in the coming year. Extending to mobile devices is a priority for many.
The integration of IP telephony and software collaboration platforms is really under way now, with some companies undertaking company-wide projects. Cisco and Microsoft are dominating current implementations, with some MNCs looking for a single vendor for both IP telephony and software collaboration in future. While much has been said about cloud computing, these corporations still seem uncertain about its future role.
This report presents the results of a survey of MNCs’ progress with IP telephony, UC applications, UC integration projects and cloud computing. It presents the views of 23 major multinational corporations - all members of the EVUA - that took part in this research in October/November 2009. We have been tracking these companies and their progress with convergence and UC over a number of years.
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