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Making Compliance Work for the Business

Enterprise Management Associates, Jan 2010, Pages: 3


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In this paper, EMA explores ways in which compliance can be put to work for the business, and how IT Service Management principles such as those found in ITIL, and disciplines such as configuration, identity and service management, can help IT better serve the business while meeting regulatory obligations. BMC is highlighted as an example of a vendor with a substantial investment in Business Service Management that unites the underlying goals of compliance with proven approaches to optimizing IT’s value to business priorities.

One of the most frequently heard complaints about regulatory compliance in IT is that it imposes requirements on the enterprise without providing much value in return. According to this line of thought, compliance forces organizations to take a checklist approach to priorities such as security, or to implement frameworks or achieve ideal objectives that may or may not have any impact on managing “real world” risks and threats.

Such a view fails to recognize what regulators seek to achieve. In more than a few cases, this includes the reduction of multiple risks, and assuring that the business is managed responsibly - goals that the business likely shares. Unfortunately, too many organizations take a rudimentary checklist approach to compliance that not only fails to recognize the intent of regulation, but may in fact be a waste of resources if the business fails to capitalize on the opportunities that compliance initiatives present.


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