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Next-Generation Asset Management (NGAM): A Service-Centric Model for IT Financial Optimization

Enterprise Management Associates, Feb 2010, Pages: 25


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Next-Generation Asset Management (NGAM) = a service-centric model for asset management, in which IT understands and values its services (application and others) as products, and understands both capex and opex expenses as service enablers. NGAM approaches capex and opex investments as “performing contributors” to individual services in order to help IT organizations track, monitor and optimize their hardware, software and operational resources according to business relevance.

This report discusses Next-Generation Asset Management (NGAM) model in context with EMA research findings as well as lessons learned through EMA consulting. It positions relevant technologies and products based on real market choices in terms of function and packaging. This positioning is optimized for IT adopters interested in having a cohesive view of what technologies are available to support service-centric asset management; what the pieces are, how they fit together, and what vendors and product offerings are currently available in each category. The report then concludes with a brief set of recommendations for best practices in support of NGAM technology adoption making it a useful resource for IT leaders planning future of asset management in their respective enterprise as well as a competitive resource for solutions providers in service, asset and financial management domains.


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