This report analyses the service value chain for private eCall, outlining who the key players are and how they are adapting their services to remain competitive.
- Recognise the changing roles and responsibilities of Telematics Service Providers, Call Centre Operators and Mobile Network Operators - Understand how and why a growing number of vehicle manufacturers are in-sourcing telematics infrastructure - Learn how to streamline private eCall services in order to ensure cost efficiencies
Private eCall faces an uncertain future, with valid questions emerging about its commercial and practical viability in the long-term. In order for private eCall to remain relevant after the introduction of public eCall, the entire value chain will need to adapt their offerings to minimise costs and maximise interoperability.
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