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2010 Healthcare Benchmarks: Care Transition Management
Healthcare Intelligence Network, March 2010, Pages: 20
Whether from hospital to home, hospital to nursing home, or even from one hospital department to another, transitions in care present opportunities to close gaps in care, eliminate medical errors and reduce healthcare costs.
Tighter management of care transitions can significantly affect health outcomes, reduce avoidable and costly readmissions and/or emergency room (ER) visits and lighten the burden on caregivers and family members.
How prevalent are care transition management programs, and which care transition is of top concern to respondents? Which populations and medical conditions are targeted by these efforts, and what effect are they having on healthcare utilization and cost? What are the most successful strategies, and how effective are home visits as part of care transition management? How do organizations measure the success of their transition management efforts?
2010 Healthcare Benchmarks: Care Transition Management provides actionable information from nearly 100 healthcare organizations on their strategies to ease patients' transitions from one care site to another. This 20-page report documents trends and metrics on care transitions programs in use by primary care providers, health plans, hospitals and others.
This exclusive report analyzes the responses of 93 healthcare organizations to April 2009 Industry Survey on Care Transitions Management, presenting the data in easy-to-follow graphs and tables.
This industry snapshot is enhanced with commentary from Lenore Blank, administrative manager of the heart failure team and pulmonary hypertension program at Hackensack University Medical Center (HUMC), who describes HUMC's three-tiered approach to managing heart failure patients that is significantly reducing rehospitalization rates among this population.
This report provides expanded data on:
- Top three care transitions addressed by responding organizations;
- Sector-specific feedback on care transition efforts by hospitals and health plans;
- The number one component of a care transition program in use by more than four-fifths of respondents;
- Seven top tasks that take place during home visits, as well as the frequency, duration and impact of home visits;
- Optimal training programs for staff members responsible for transition management;
- The impact of care transition programs on healthcare costs and utilization, including data on readmissions, length of stay, ER visits and more;
- The complete April 2009 Care Transitions Management survey tool and more.
By more effectively managing care transitions, healthcare organizations such as Geisinger Health Plan, Priority Health and Aetna are reporting reduced readmissions and increased patient satisfaction, among other benefits. The benchmarks in this resource will be useful to organizations looking to trim avoidable utilization costs, boost quality ratings and improve the overall patient experience.
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