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Local Government Services Market Review 2010 Product Image

Local Government Services Market Review 2010

  • ID: 1207436
  • February 2010
  • Region: United Kingdom
  • 230 Pages
  • Key Note Publications Ltd

FEATURED COMPANIES

  • AMEY UK PLC
  • Carillion PLC
  • Glasgow City Council
  • Leisure Connection Ltd
  • Nord Anglia Education PLC
  • SITA Holdings UK Ltd
  • MORE

The value of the local government services market covered by this Market Review is represented by the level of net current expenditure on local-authority services in the UK, which is estimated to have amounted to £125.6bn in the year ending March 2008, an increase of 4.8% in current price terms compared with the previous year.

These services are provided to the public by local government bodies defined as county councils, shire district councils, English metropolitan district councils, London borough councils and other unitary authorities in England, Scotland and Wales, as well as the Greater London Authority (GLA) and city, borough and district councils in Northern Ireland. This Review also deals with the services provided to the public by fire authorities, police authorities and passenger transport authorities, as well as those of the third tier of local government represented in many areas of the country by local town, parish and community councils. It also covers the activities of independent suppliers subcontracted to provide such services, but not where these activities consist of the provision of internal services such as the operation of staff canteens or the cleaning READ MORE >

FEATURED COMPANIES

  • AMEY UK PLC
  • Carillion PLC
  • Glasgow City Council
  • Leisure Connection Ltd
  • Nord Anglia Education PLC
  • SITA Holdings UK Ltd
  • MORE

1. Industry Overview
REPORT COVERAGE
Report Structure
Other Recent Key Note Reports
REPORT BACKGROUND
ECONOMIC TRENDS
Population
Table 1.1: UK Resident Population Estimates by Sex (000), Mid-Years 2004-2008
Gross Domestic Product
Table 1.2: UK Gross Domestic Product at Current and Annual Chain-Linked Prices (£m), 2004-2008
Inflation
Table 1.3: UK Rate of Inflation (%), 2004-2008
Unemployment
Table 1.4: Actual Number of Unemployed Persons in the UK (million), 2004-2008
Household Disposable Income
Table 1.5: UK Household Disposable Income Per Capita (£), 2004-2008
MARKET SIZE
Table 1.6: Net Current Expenditure by Local Authorities in the UK by Sector at Current and Constant 2008/2009 Prices (£bn), Years Ending 31st March 2004-2008
Figure 1.1: Net Current Expenditure by Local Authorities in the UK by Sector (%), Year Ending 31st March 2008
MARKET SEGMENTATION
Standard Industrial Classification
Table 1.7: Main UK Local Government Services by Standard Industrial Classification (SIC 2007) Code
Market Sectors
LOCAL GOVERNMENT STRUCTURE
Organisational Structure
England
Scotland and Wales
Northern Ireland
Democratic Control
Service Provision
Table 1.8: Local Authority Responsibility for Major Services in England, April 2008 Council Service Delivery
Sources of Local-Authority Funds
Central Government Grants
Local Taxes
Other Sources of Finance
Local Government Expenditure
Size of Local Authorities
Number of Local Authorities
Table 1.9: Number of Local Authorities in the UK by Type and Country, April 2008
Employment
Table 1.10: Employment in Local Authorities in the UK — Headcount and Full-Time Equivalent (000), 2004-2008
Table 1.11: Employment in Local Government in Great Britain by Country by Sex and Type of Contract (000), June 2007
Town, Parish and Community Councils
KEY TRENDS
Local-Authority Performance
Compulsory Competitive Tendering
Best Value
Comprehensive Performance Assessment
The Local Government White Paper and the Lyons Report
Local Strategic Partnerships
Local Area Agreements
National Indicators for Local Authorities and Local Authority Partnerships
Comprehensive Area Assessment
Beacon Councils
Public Private Partnerships
General
Local-Authority Schemes
Current Developments
Local Government Reorganisation
Recent Acts of Parliament Affecting Local Government
REPRESENTATIVE ASSOCIATIONS AND PROFESSIONAL BODIES
Association of Scottish Community Councils
Chartered Institute of Public Finance and Accountancy
Convention of Scottish Local Authorities
Local Government Association
National Association of Local Councils
One Voice Wales
Welsh Local Government Association

2. PEST Analysis
INTRODUCTION
POLITICAL FACTORS
Party Politics
The Provision of Public Services — The Political Dimension
Terrorism
ECONOMIC FACTORS
Inflation, Unemployment and International Trade
Impact of Recession
European Social Fund
The March 2009 Budget
SOCIAL FACTORS
Demographic Trends
Environmental Protection
Social and Employment Legislation
TECHNOLOGICAL FACTORS
Technological Development
IT
General
IT and the Public Interface
Local Authorities’ Website Performance
Public Authority IT Spending

3. Key Note Primary Research
INTRODUCTION
OVERVIEW OF RESULTS
Table 3.1: Ranking of Local Government Services in Great Britain (% of respondents), 2009
RATING OF INDIVIDUAL SERVICES
Emergency Services
Table 3.2: Rating of Local Government Emergency Services in Great Britain by Socio-Economic Group — Good, Average and Bad (% of respondents), 2009
Education
Table 3.3: Rating of Local Government Education Services in Great Britain by Socio-Economic Group — Good, Average and Bad (% of respondents), 2009
Social Services
Table 3.4: Rating of Local Government Social Services in Great Britain by Socio-Economic Group — Good, Average and Bad (% of respondents), 2009
Environmental Services
Table 3.5: Rating of Local Government Environmental Services in Great Britain by Socio-Economic Group — Good, Average and Bad (% of respondents), 2009
Housing
Table 3.6: Rating of Local Government Housing Services in Great Britain by Socio-Economic Group — Good, Average and Bad (% of respondents), 2009
Leisure Services
Table 3.7: Rating of Local Government Leisure Services in Great Britain by Socio-Economic Group — Good, Average and Bad (% of respondents), 2009
Highways and Transport
Table 3.8: Rating of Local Government Highways and Transport Services in Great Britain by Socio-Economic Group — Good, Average and Bad (% of respondents), 2009

4. Competitive Structure
THE MARKETPLACE
MARKET LEADERS
AMEY UK PLC
The Capita Group PLC
Carillion PLC
Enterprise Group Holdings Ltd
Kier Group PLC
Liberata Ltd
Serco Group PLC
Sodexo Holdings Ltd
OTHER COMPANIES
OUTSIDE SUPPLIERS
MARKETING ACTIVITY
Main Media Advertising Expenditure
Table 4.1: Main Media Advertising Expenditure by Selected Local Authorities (£000), Years Ending 30th September 2008 and 2009
Exhibitions, Conferences and Trade Shows

5. Education
DEFINITION
KEY TRENDS
Sector Performance
Beacon Councils
National Indicators
Education and Inspections Act 2006
Schools and the Regulatory Burden
Public Private Partnerships
MARKET SIZE
Table 5.1: Net Current Expenditure on Education Services by Local Authorities in the UK at Current and Constant 2008/2009 Prices (£bn), Years Ending March 2004-2008
SUPPLY STRUCTURE
Main Subsectors
Private-Sector Company Involvement
Employment
Representative Bodies and Professional Associations
Association of Directors of Children's Services
British Educational Leadership, Management & Administration Society
National Governors’ Association
Other Bodies
MAJOR PLAYERS
Glasgow City Council
Manchester City Council
Nord Anglia Education PLC
CUSTOMER BEHAVIOUR AND OPINION
FORECASTS 2008/2009 TO 2012/2013
Table 5.2: Forecast Net Current Expenditure on Education Services by Local Authorities in the UK at Current and Constant 2008/2009 Prices (£bn), Years Ending March 2009-2013

6. Social Services
DEFINITION
KEY TRENDS
Sector Performance
Beacon Councils
National Indicators
Comprehensive Area Assessment
Care Quality Commission
Social Work Inspection Agency
Private-Sector Company Involvement
Challenges Facing Local-Authority Social Workers
Impact of the Recession on Care Services
MARKET SIZE
Table 6.1: Net Current Expenditure on Social Services by Local Authorities in the UK at Current and Constant 2008/2009 Prices (£bn), Years Ending March 2004-2008
SUPPLY STRUCTURE
Main Subsectors
Employment
Representative Associations and Professional Bodies
Association of Directors of Adult Social Services
Association of Directors of Children’s Services
Joseph Rowntree Foundation
Social Care Association
Social Care Institute for Excellence
MAJOR PLAYERS
BUPA Care Homes (CFG) PLC
Fostercare Associates Ltd
Glasgow City Council
Community Care
Services for Children and Families
Social Work
Hounslow Borough Council
Southern Cross Healthcare Group PLC
CUSTOMER BEHAVIOUR AND OPINION
FORECASTS 2008/2009 TO 2012/2013
Table 6.2: Forecast Net Current Expenditure on Social Services by Local Authorities in the UK at Current and Constant 2008/2009 Prices (£bn), Years Ending March 2009-2013

7. Housing
DEFINITION
KEY TRENDS
Sector Performance
Beacon Councils
National Indicators
Government Housing Policy
Council House Building
Public Private Partnerships
Build New Homes or Improve Existing Ones?
MARKET SIZE
Table 7.1: Net Current Expenditure on Housing Services by Local Authorities in the UK at Current and Constant 2008/2009 Prices (£bn), Years Ending March 2004-2008
SUPPLY STRUCTURE
Main Subsectors
Local-Authority Housing
Voluntary-Sector and Private-Sector Housing
Voluntary Bodies
Employment
Representative Bodies and Professional Associations
Chartered Institute of Housing
Joseph Rowntree Foundation
MAJOR PLAYERS
Birmingham City Council
English Churches Housing Group
Shepherds Bush Housing Association
CUSTOMER BEHAVIOUR AND OPINION
Table 7.2: Best Value Performance Indicators — Satisfaction of Council-House Tenants with Housing Services in England by Type of Authority and Type of Tenant (% of tenants), 2006/2007
FORECASTS 2008/2009 TO 2012/2013
Table 7.3: Forecast Net Current Expenditure on Housing Services by Local Authorities in the UK at Current and Constant 2008/2009 Prices (£bn), Years Ending March 2009-2013

8. Emergency Services
DEFINITION
KEY TRENDS
Sector Performance
Beacon Councils
National Indicators
Local Authority Role in Youth Crime Prevention
Operational Independence of Police Authorities
Outsourcing of Police Services
Public Private Partnerships
MARKET SIZE
Table 8.1: Net Current Expenditure on Emergency Services by Local Authorities in the UK at Current and Constant 2008/2009 Prices (£bn), Years Ending March 2004-2008
SUPPLY STRUCTURE
Main Subsectors
The Fire Service
The Police Service
Emergency Planning Services
Private-Sector Company Involvement
Employment
Representative Bodies and Professional Associations
Association of Chief Police Officers
Association of Chief Police Officers in Scotland
Association of Police Authorities
British Fire Services Association
Chief Fire Officers Association
Emergency Planning Society
MAJOR PLAYERS
London Fire and Emergency Planning Authority
Metropolitan Police Authority
Thames Valley Police Authority
CUSTOMER BEHAVIOUR AND OPINION
FORECASTS 2008/2009 TO 2012/2013
Table 8.2: Forecast Net Current Expenditure on Emergency Services by Local Authorities in the UK at Current and Constant 2008/2009 Prices (£bn), Years Ending March 2009-2013

9. Highways & Transport
DEFINITION
KEY TRENDS
Sector Performance
Best Value
Beacon Councils
National Indicators
Public Private Partnerships
Road Maintenance
Local Transport Plans
MARKET SIZE
Table 9.1: Net Current Expenditure on Highways and Transport by Local Authorities in the UK at Current and Constant 2008/2009 Prices (£bn), Years Ending March 2004-2008
SUPPLY STRUCTURE
Main Subsectors
Highways, Roads and Footpaths
Parking
Public Transport
Private-Sector Company Involvement
Employment
Representative Bodies and Professional Associations
Association of Transport Co-ordinating Officers
British Parking Association
Chartered Institute of Logistics and Transport
Chartered Institution of Highways & Transportation
Community Transport Association
Confederation of Passenger Transport
Institute of Highway Engineers
Passenger Transport Executive Group
Road Safety GB
MAJOR PLAYERS
CENTRO (West Midlands Passenger Transport Executive)
Greater Manchester Passenger Transport Executive
London Underground Ltd
NEXUS (Tyne and Wear Passenger Transport Executive)
NSL Services Group
SPT (Strathclyde Partnership for Transport)
CUSTOMER BEHAVIOUR AND OPINION
Table 9.2: Best Value Performance Indicators — Satisfaction with Local Government Transport Services in England by Type of Service and Type of Authority (% of customers), 2006/2007
FORECASTS 2008/2009 TO 2012/2013
Table 9.3: Forecast Net Current Expenditure on Highways and Transport Services by Local Authorities in the UK at Current and Constant 2008/2009 Prices (£bn), Years Ending March 2009-2013

10. Environmental Services
DEFINITION
KEY TRENDS
Sector Performance
Best Value
Beacon Councils
National Indicators
Waste Strategy for England
Scottish Waste Strategy
Recycling Targets
Value of Recycled Materials
Planning
Planning for a Sustainable Future
Planning for Prosperous Economies
Public Private Partnerships
MARKET SIZE
Table 10.1: Net Current Expenditure on Environmental Services by Local Authorities in the UK at Current and Constant 2008/2009 Prices (£bn), Years Ending March 2004-2008
SUPPLY STRUCTURE
Main Subsectors
Waste Collection and Disposal
Street Cleaning
Environmental Health
Trading Standards
Planning and Development Control
Cemeteries and Crematoria
Economic Development
Private-Sector Company Involvement
Employment
Representative Bodies and Professional Associations
Chartered Institute of Environmental Health
Chartered Institution of Wastes Management
Environmental Services Association
Institution of Economic Development
Institute of Environmental Management and Assessment
Planning Officers Society
Royal Town Planning Institute
Town and Country Planning Association
Trading Standards Institute
MAJOR PLAYERS
Biffa Group Ltd
SITA Holdings UK Ltd
Veolia Environmental Services (UK) PLC
CUSTOMER BEHAVIOUR AND OPINION
Table 10.2: Best Value Performance Indicators — Satisfaction with Local Government Environmental Services in England by Type of Service and Type of Authority (% of customers), 2006/2007
FORECASTS 2008/2009 TO 2012/2013
Table 10.3: Forecast Net Current Expenditure on Environmental Services by Local Authorities in the UK at Current and Constant 2008/2009 Prices (£bn), Years Ending March 2009-2013

11. Leisure Services
DEFINITION
KEY TRENDS
Local-Authority Spending on Culture, Sport and Recreation
The Recession and Leisure Centres
Sector Performance
Best Value
Beacon Councils
National Indicators
The Impact of Devolution
Public Private Partnerships
MARKET SIZE
Table 11.1: Net Current Expenditure on Leisure Services by Local Authorities in the UK at Current and Constant 2008/2009 Prices (£bn), Years Ending March 2004-2008
SUPPLY STRUCTURE
Main Subsectors
Sports Centres
Libraries
Parks and Open Spaces
Tourism
Culture and Heritage
Private-Sector Company Involvement
Employment
Representative Bodies and Professional Associations
Association of National Parks Authorities
Chartered Institute of Library and Information Professionals
Chief Cultural and Leisure Officers Association
Institute for Sport, Parks and Leisure
Institute of Sport and Recreation Management
Museums Association
National Association of Local Government Arts Officers
Tourism Management Institute
MAJOR PLAYERS
DCL Holdings Ltd
Leisure Connection Ltd
Parkwood Holdings PLC
Sports and Leisure Management Ltd
CUSTOMER BEHAVIOUR AND OPINION
Table 11.2: Best Value Performance Indicators — Satisfaction with Local Government Cultural and Recreational Services in England by Type of Service and Type of Authority (% of customers), 2006/2007
FORECASTS 2008/2009 TO 2012/2013
Table 11.3: Forecast Net Current Expenditure on Leisure Services by Local Authorities in the UK at Current and Constant 2008/2009 Prices (£bn), Years Ending March 2009-2013

12. A European Perspective
GOVERNMENT STRUCTURES ACROSS THE EU
Systems in EU Member States
Table 12.1: The Role of Regional Government in the Various National Systems of the EU
Germany
France
Italy
Spain
The Committee of the Regions
THE EUROPEAN CHARTER OF LOCAL SELF-GOVERNMENT
EUROPEAN CHARTER ON DEVELOPMENT CO-OPERATION
IN SUPPORT OF LOCAL GOVERNANCE

13. The Future
INTRODUCTION
The UK Economy and Local Government Services
Table 13.1: Economic Forecasts (% and million), 2009-2013
FORECASTS 2008/2009 TO 2012/2013
Table 13.2: Forecast Net Current Expenditure by Local Authorities in the UK at Current and Constant 2008/2009 Prices (£bn), Years Ending March 2009-2013
MARKET GROWTH
Figure 13.1: Actual and Forecast Net Current Expenditure by Local Authorities in the UK at Current Prices (£bn), Years Ending March 2004-2013
FUTURE TRENDS
Demographics
Table 13.3: Forecast UK Resident Population by Sex (000), Mid-Years 2009-2013
Local-Authority Performance
Comprehensive Area Assessments
The Beacon Council Scheme
IT
Local Government and Climate Change
Conservative Party Policies for Local Government

14. Further Sources
Associations
Publication
General Sources
Government Sources
Other Sources
Key Note Sources
Key Note Research
The Key Note Range of Reports

- Biffa Group Ltd
- SITA Holdings UK Ltd
- Veolia Environmental Services (UK) PLC
- DCL Holdings Ltd
- Leisure Connection Ltd
- Parkwood Holdings PLC
- Sports and Leisure Management Ltd
- CENTRO (West Midlands Passenger Transport Executive)
- Greater Manchester Passenger Transport Executive
- London Underground Ltd
- NEXUS (Tyne and Wear Passenger Transport Executive)
- NSL Services Group
- SPT (Strathclyde Partnership for Transport)
- London Fire and Emergency Planning Authority
- Metropolitan Police Authority
- Thames Valley Police Authority
- Birmingham City Council
- English Churches Housing Group
- Shepherds Bush Housing Association
- BUPA Care Homes (CFG) PLC
- Fostercare Associates Ltd
- Glasgow City Council
- Community Care
- Services for Children and Families
- Social Work
- Hounslow Borough Council
- Southern Cross Healthcare Group PLC
- Glasgow City Council
- Manchester City Council
- Nord Anglia Education PLC
- AMEY UK PLC
- The Capita Group PLC
- Carillion PLC
- Enterprise Group Holdings Ltd
- Kier Group PLC
- Liberata Ltd
- Serco Group PLC
- Sodexo Holdings Ltd

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