Despite the economic downturn, major corporations continued to invest in research and development (R&D) in 2009. This activity has created a rich landscape of innovation for the travel industry. Myriad new technologies hold the potential to drive change and create business value for travel companies in the next several years.
PhoCusWright has isolated 10 key travel innovation and technology trends from the plethora of global initiatives that have dominated the press and Internet. Together, these trends form a mosaic of interconnected components that set the direction for the future of travel distribution
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