2010 Supply Chain Priorities: New Models for Improving Supply Chain Processes and Performance

Chainlink Research, January 2010, Pages: 17

Findings from ChainLink's 2010 Supply Chain Priorities Survey

The "Great Recession" of 2008-2009 has imposed some of the most severe economic conditions since the Great Depression of the 1930s. To find out how the current evolving economic environment impacts supply chain priorities of firms, now and over the next 12 months, the publisher conducted a research project, surveying and interviewing over 100 companies regarding some key questions:
- What are the top supply chain goals, challenges, and improvement priorities for 2010?
- Which supply chain processes are the most difficult to improve?
- What are the main impediments to improvement?
- How are external resources used to overcome these impediments and solve these challenges?

The publisher found that the goals, challenges and improvement priorities tended to revolve around the customer (customer satisfaction, demand management) and around building an agile supply chain and reducing risk. Most of the impediments to improvement were human and organizational factors.

This paper delves into our findings and explores the concept of Co-Managed Processes. It is organized into two main sections:
- 2010 Supply Chain Priorities Survey Results
-- Top supply chain goals, challenges, and improvement priorities
-- Degree of difficulty and impediments to improving supply chain processes
- The Emergence of Co-Managed Processes
-- Reluctance to outsource high priority processes using traditional outsourcing, BPO, Managed Services and the use of consultants
-- Co-managed processes: Definition and examples

Executive Summary

2010 Supply Chain Priorities Survey Results
- Top Supply Chain Goals for 2010
- Top Supply Chain Challenges for 2010
- Supply Chain Process Improvement Priorities for 2010
- Degree of Difficulty Improving Processes
- Impediments to Improving Supply Chain Processes

The Emergence of Co-Managed Processes
- Outsourcing's Role in Improving Supply Chain Processes
- Reluctance to Outsource High Priority Processes
- Consultants' Role in Improving Supply Chain Processes
- Co-Managed Processes: An Alternative to Outsourcing and Consulting
- Co-Managed Process Examples

Conclusion

Appendix A: Survey Firmographics

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