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The Survey of Academic Librarians: Communicating with Library Management
Primary Research Group, March 2010, Pages: 62
This report looks at how librarians communicate with one another in the same library and with library management. It first of all looks at use of in-house library communications tools such as internal blogs, listservs, knowledge management systems and newsletters. Next it probes in detail the inner workings of how librarians relate to their immediate boss and to library admininstration. Librarians describe the management style of their institution, their experiences with their library director, the nature of admninstrative politics at their institution.
The report looks closely at the management culture of academic libraries, particularly at how librarians view their immediate boss and library management. In addition, the report looks at the use of communications tools in the library, such as internal listservs, blogs, knowledge management systems, archives of best practices and newsletters. Librarians in the sample report their level of satisfaction with the quality and need for meetings with their peers, as well as their views on the responsiveness of library management to their department.
The report's results are based on a representative survey of 555 full time academic librarians in the United States and Canada. Data is presented in the aggregate and broken out by various characteristics such as gender, age, library work title or field, institutional enrollment, Carnegie class, level of education, USA or Canada and other factors.
Just a few of the report's many findings are that:
- Over 30% of employees holding an MA through a doctorate felt their library held too many meetings, while only approximately 7% of employees with a BA degree or Associates degree felt the same
- Librarians in Acquisitions, Collection Development & Licensing used communications tools the most, and favored newsletters and listservs over blogs.
- 25% of U.S. librarians found their offices minimally political; only 4.35% of Canadians felt the same.
- Canadian employees found library management far less responsive than Americans: 0% of Canadians voted 'highly responsive' compared to the 25% in the USA.
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