- Published: December 2013
Tales From The Front
- Published: September 2008
- 162 pages
- HRD Press
Tales from the Front offers an engaging and insightful look at management training from the perspective of a veteran trainer. Author Byron Kalies chronicles a year of training and real-life experiences on the front lines with wisdom and realism that reads like a personal diary. Unlike any how-to book on management training, Kalies shares the uncomfortable and unexpected moments that management trainers everywhere experience - like the horrid first 20 minutes of the first session, situations where you must teach people who really don’t want to be taught and training in hotels. Each week brings its own triumphs and misfortunes - described in a way that makes you feel like you’re having a heart-to-heart with your best friend.
You’ll find a sympathetic voice in this author and be relieved to learn you are not alone in the tears, frustrations and stresses you experience on the job. Best of all, you’ll discover how to learn from it all and be even more determined to become the best trainer you can.
Please note: Hard copies are not available for sale for clients based in Europe.
Week 1: Beginnings
Week 2: SMART Evaluation
Week 3: Icebreakers—The Home Leg
Week 4: Icebreakers—The Away Leg
Week 5: “Go on then. Motivate me!”
Week 6: Highs and Lows from Eastern Europe
Week 7: The Delights of English Hotels
Week 8: The Okavanga-Kalahari Syndrome
Week 9: Change, Death, Reactants, and the Coping Cycle
Week 10: So What Do You Really Want My Services For?
Week 11: Tension in the Training Room
Week 12: Presentation Skills - Don’t People Just Love ‘Em
Week 13: Energy Investment
Week 14: First Impressions Are Lasting Impressions
Week 15: Role Plays and Videotape
Week 16: Control
Week 17: Looking Good
Week 18: Evaluation—The Simple Approach
Week 19: Feedback
Week 20: To Intervene or Not To Intervene
Week 21: Learning Curve
Week 22: “Trainerspeek” or “Don’t You Trainer Me!”
Week 23: Advanced Feedback and Steps to Learning
Week 24: Small Insights
Week 25: How Honest Are You As a Trainer?
Week 26: Devolving Power
Week 27: Mandatory Courses
Week 28: Cotraining
Week 29: Culture
Week 30: Attack Isn’t Always the Best Form of Defense
Week 31: Let’s Build a Team
Week 32: The Zeigarnik Effect— A Force for Good or Evil?
Week 33: Just Turning Up
Week 34: Stereotyping and the Dreaded Night Shift or “We’re Special”
Week 35: Trainers
Week 36: Prejudice—Stereotype—Discrimination
Week 37: Preparation
Week 38: Coiled Spring
Week 39: The Apex Effect
Week 40: It’s Only Rock and Roll but I Like It
Week 41: What Do You Do to Unwind?
Week 42: Presenter’s Fears
Week 43: Unfair Competition in the Workplace or How Venusians Get a Job on Mars
Week 44: Away Days, Team-Building Events, etc.
Week 45: There Are Options—But Not That Many
Week 46: Players and Managers
Week 47: The Benefits of Telling the Truth
Week 48: The Dangers of Large Organizations
Week 49: History of Feedback
Week 50: Diversity—Tips for Dealing with People
Week 51: Ho! Ho! Ho! And All That
Week 52: Last Week
About the Author