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The Manager's Pocket Guide to Emotional Intelligence

HRD Press, Jan 2000, Pages: 140


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One of the keys to becoming a true leader is emotional intelligence. Emotional intelligence quotient (or EQ) encompasses qualities that go beyond general intellectual intelligence and technical competency. EQ includes self-awareness, self-control, self-confidence, motivation, empathy, and competencies in the social environment. These hallmarks of a true leader can be learned. The activities in this guide will help strengthen the reader’s EQ skills, resulting in a more successful career and a more satisfying life.

Please note: Hard copies are not available for sale for clients based in Europe.



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