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2009-10 U. K. Medium Business Annual Market Overview - MBs Cautiously Optimistic on Economy Recovery, but Outlook Remains Conservative Product Image

2009-10 U. K. Medium Business Annual Market Overview - MBs Cautiously Optimistic on Economy Recovery, but Outlook Remains Conservative

  • ID: 1215074
  • March 2010
  • Region: United Kingdom, Great Britain
  • 199 pages
  • AMI Partners

This report provides a strategic overview of AMI-Partners’ 2009 survey of the medium business market in the U.K.

AMI-Partners conducts the industry’s most comprehensive annual tracking surveys focused on the dynamic global small and medium business (SMB) markets covering the following regions: Asia-Pacific, Europe, Latin America and North America. Each year, surveys are designed and implemented to track the small and medium business market segments separately across these regions.

The surveys provide a comprehensive purview of current deployment and future plans pertaining to budgets, spending, usage, channels, service and support, hardware devices, software, applications and services—across a range of IT, telecommunications and Internet products and services. Additionally, the surveys track firmographics, decision-making, business processes and outsourcing, attitudes and strategic planning activities of SBs and MBs.

In response to the global economic downturn in 2009, AMI initiated a quarterly tracking (Q-Pulse) of WW SMBs across several leading countries-established and emerging economies.

The main study objectives are the following:
- Understand the impact of the economic environment on IT purchase decision-making from an SMB perspective.
- Identify IT and telecom-related mindset, attitudes, expectations, purchases and plans from a quarterly perspective as they unfold during 2009—in particular as the impact of the economic stimulus is felt and the current recession gives way to a more stable economy.
- Determine shifts in ICT quarterly spending (QoQ) by comparing across major product categories.
- Track changes in buying process and criteria.

U.K. MB Study Introduction
U.K. MB Executive Summary - Top 10 Key Takeaways
U.K. MB Importance of Strategic IT Issues
U.K. MB Executive Summary - Top 10 Key Takeaways
U.K. MB Management Summary
U.K. MB Management Summary: Overview and Market sizing
U.K. MB Overview
U.K. MB Overview
U.K. MB Overview of Market Sizing and PC Penetration by Employee Size and Vertical Industries
U.K. MB Management Summary: Spending & Penetration
U.K. MB Spending Overview
U.K. MB Total Market IT/ Telecommunications Spending
U.K. MB AMI’s Three Waves of Adoption
U.K. MB IT Adoption Process
U.K. MB Key Technology Penetration by Employee Size
U.K. MB Key Technology Penetration by Vertical Industry
U.K. MB Current Software Applications Usage
U.K. MB Management Summary: Economic Outlook
U.K. Executive Summary: Economic and Political Outlook
U.K. MB Perceptions & Reactions to the Downturn
U.K. MB Weathering the Storm
U.K. MB Gauging the Government Response to the Economic Crisis
U.K. MB Awareness of Economic Stimulus Programs
U.K. MB Government Response to Economic Crisis and Awareness of Economic Stimulus Programs Detail
U.K. MB Cost Cutting and Revenue Enhancement Actions
U.K. MB Cost Cutting Plans Next 3-6 Months
U.K. MB Actions Being Considered to Increase Revenues
U.K. MB Current and Future Purchase Plans Summary
U.K. MB IT Product/Services Purchases: Last 3 Months
U.K. MB IT Products Intentions vs. Purchases: QoQ Predictability Tool
U.K. Executive Summary: Economic Indicators
U.K. MB Management Summary: IT Market Drivers Profiles
U.K. MB IT Market Drivers
U.K. MB Key Themes - Infrastructure
U.K. MB Infrastructure Profile - PC Buyers
U.K. MB Infrastructure Profile - Printer Buyers
U.K. MB Key Themes - Mobility & Telephony
U.K. MB Mobility Firms Profile
U.K. MB Hosted VoIP Users Profile
U.K. MB Video Communications Users Profile
U.K. MB Key Themes - IT Services
U.K. MB Remotely Managed Services Users Profile
U.K. MB Key Themes - Software
U.K. MB Software as a Service (SaaS)Users Profile
U.K. MB Key Themes - Internet
U.K. MB Business Process Enabled (BPE) Firms Profile
U.K. MB Intranet Users Profile
U.K. MB Key Themes - Social Media
U.K. MB Social Media Users Profile
U.K. MB Key Themes - Storage
U.K. MB Storage Buyers Profile
U.K. MB Key Themes - Security
U.K. MB Security Buyers Profile
U.K. MB Attitudes and Purchase Decision Making
U.K. MB Channels
U.K. MB Overview Report
U.K. MB Demographics
U.K. MB Employee Demographic Overview by Employee Size
U.K. MB Employee Demographic Overview by Vertical Industry
U.K. MB Company Demographic Overview by Employee Size
U.K. MB Company Demographic Overview by Vertical Industry
U.K. MB Average Annual Revenues and Growth by Employee Size
U.K. MB Average Annual Revenues and Growth by Vertical
U.K. MB Business Decision Maker (BDM) Demographics
U.K. MB Attitudes and Decision Making
U.K. MB Importance of Strategic IT Issues
U.K. MB Interest in Software as a Service (SaaS) and Managed Services Solutions
U.K. MBs - Purchase Decision Makers
U.K. MB Purchase Decision Making Processes
U.K. MBs’ Information Sources for Making Technology Purchase Decisions
U.K. MB Brand Selection Criteria
U.K. MB Focus of Significant Technology Investments
U.K. MB Financing IT Products and Services Purchases
U.K. MB Computing
U.K. MB Total Spending on Computing
U.K. MB Current PC Ownership Overview
U.K. MB PC Purchasing Overview
U.K. MB PC Upgrade Driver Trends
U.K. MB PC Future Purchasing Overview
U.K. MB Printer Overview
U.K. MB Printer Ownership Trends by Type
U.K. MB Printing-Related Applications and Solutions
U.K. MB Peripherals Purchasing Trends
U.K. MB Server Penetration
U.K. MB Server Overview
U.K. MB Server Form Factors
U.K. MB Server Applications
U.K. MB Server Purchasing Overview
U.K. MB Server Planned Purchasing Overview
U.K. MB Software
U.K. MB Software Spending Breakout by Select Categories
U.K. MB Software Upgrade Driver Trends and Preferred ROI
U.K. MB PC Operating System Overview
U.K. MB Productivity Suite Usage
U.K. MB Packaged Software Usage
U.K. MB Bundling Software Overview
U.K. MB Accounting Software Overview
U.K. MB Enterprise Software ERP/SCM Snapshot
U.K. MB Enterprise Software CRM/SFA Snapshot
U.K. MB Data Mining/Analytics/Business Intelligence Software Usage Overview
U.K. MB Software-as-a Services Applications Overview
U.K. MB Software-as-a Services Applications
U.K. MB Reasons for SaaS Non-Usage
U.K. MB Network Operating Systems Overview
U.K. MB Server Virtualization Software Usage
U.K. MB Networking Hardware
U.K. MB Networking Spending Breakout by Key Categories
U.K. MB LAN and Server Penetration
U.K. MB Networking Hardware
U.K. MB Wireless LAN Overview
U.K. MB IT Storage
U.K. MB IT Storage Spending Breakout by Key Categories
U.K. MB IT Storage Investment Drivers
U.K. MB Data Storage & Back-up Solutions Usage
U.K. MB Usage of Data Storage & Back-up Solutions for PCs
U.K. MB Server Data Storage & Back-up Solutions Usage
U.K. MB Onsite Data Storage Capacity and Brands
U.K. MB Online Data Storage Overview
U.K. MB IT Security
U.K. MB IT Security Spending Breakout by Key Categories
U.K. MB Overview of IT Security
U.K. MB Anti-Virus Overview
U.K. MB Firewall and VPN Overview
U.K. MB Methods of Acquiring/ Implementing IT Security Solutions
U.K. MB Security Breaches/Data Losses by Employee Size
U.K. MB Security Products Spending
U.K. MB Services
U.K. MB IT Services Spending Breakout by Key Categories
U.K. MB Outsourced Business Services Overview
U.K. MB Technology Management
U.K. MB Types of IT Support (In-House vs. Managed)
U.K. MB Outsourcing IT Support Overview
U.K. MB PC Service and Support
U.K. MB Remotely Managed Services Usage
U.K. MB Remotely Managed Services Providers
U.K. MB Remotely Managed Services Drivers and Spending
U.K. MB Channels
U.K. MB - Channel Partners Definitions
U.K. MB Channels Used for Most Recent PC Purchases
U.K. MB Channel Share for Most Recent PC Purchases
U.K. MB Channel Usage for Printer-related and Peripherals Purchases
U.K. MB Channel Breakout for Software Purchases/Business Applications (Usage vs. Share)
U.K. MB Channel Usage for Networking Hardware Purchases
U.K. MB Channel Usage for Storage Purchases
U.K. MB Internet
U.K. MB Breakout of Internet-related Spending by Type of Categories
U.K. MB Internet Adoption and ISPs
U.K. MB Internet Adoption by Connectivity Type and Broadband Usage
U.K. MB Social Media Usage
U.K. MB Web Site Penetration and Spending
U.K. MB Web Site Functions
U.K. MB E-Commerce Overview
U.K. MB Intranet Penetration and Spending
U.K. MB Telecommunications & IP Telephony
U.K. MB Telecommunications Equipment Spending Breakout
U.K. MB Telecommunications Services Spending Breakout
U.K. MB Telephone Lines and Systems
U.K. MB Telecommunications Providers
U.K. MB Communications Products and Services Usage
U.K. MB Audio/Video Communications Services Overview
U.K. MB Telecommunications Average Annual Spending
U.K. MB Telecommunications Services Bundling
U.K. MB Cell Phone/Smart Phone Usage
U.K. MB Mobile Communications Applications
U.K. MB Wide Area Networking (WAN) Overview
U.K. MB Appendix
U.K. MB - Definitions by Type of Business
U.K. MB Survey Process
U.K. MB Weighting Factors by Employee Size and Sampling Pool by Type of Business
U.K. MB - Acronyms
U.K. MB - Glossary

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