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APAC Customer Services Inc.

Datamonitor, March 2010, Pages: 29


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The APAC Customer Services Inc. - SWOT Analysis company profile is the essential source for top-level company data and information. APAC Customer Services Inc. - SWOT Analysis examines the company’s key business structure and operations, history and products, and provides summary analysis of its key revenue lines and strategy.

APAC Customer Services (APAC) provides customer care services and solutions to the clients in the communications, healthcare, business services, media and publishing, travel and entertainment, and financial services industries. The company primarily operates in the US. It is headquartered in Illinois, United States and employs 12,250 people. The company recorded revenues of $293.2 million during the financial year ended January 2010 (FY2009), an increase of 17.8% over 2008. The increase was primarily driven by growth in existing and new clients with increasing volume across the communications, healthcare vertical, media and publishing, and financial services verticals. The operating profit of the company was $34.7 million in FY2009, compared to operating profit of $7.1 million in FY2008. Its net profit was $58.1 million in FY2009, compared to net profit of $3 million in FY2008.

Scope of the Report

- Provides all the crucial information on APAC Customer Services Inc. required for business and competitor intelligence needs
- Contains a study of the major internal and external factors affecting APAC Customer Services Inc. in the form of a SWOT analysis as well as a breakdown and examination of leading product revenue streams of APAC Customer Services Inc.
-Data is supplemented with details on APAC Customer Services Inc. history, key executives, business description, locations and subsidiaries as well as a list of products and services and the latest available statement from APAC Customer Services Inc.

Reasons to Purchase

- Support sales activities by understanding your customers’ businesses better
- Qualify prospective partners and suppliers
- Keep fully up to date on your competitors’ business structure, strategy and prospects
- Obtain the most up to date company information available



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