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The Managers Pocket Guide to E-Communication
HRD Press, Jan 2000, Pages: 140
E-mail, voice mail, conference calls, and videoconferences have revolutionized communication. Companies are dependent on technology to link personnel across cities, states, and countries, especially as virtual teams become more a part of our business environment. Yet, companies rarely provide formal training on how to manage these resources.
This book provides guidelines for communicating effectively through e-mail and voice mail, suggestions for getting the most out of your conference calls and videoconferences, and creative and practical suggestions for communicating with, building, and managing your virtual team.
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