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European IFM Market: Opportunity Analysis by Vertical Customer Sector
Frost & Sullivan, Dec 2009, Pages: 118
Cost Savings Drive the Adoption of Integrated Facility Management by European End Users
Despite the IFM market experiencing growth, the extent to which end users are adopting IFM varies significantly by region and end-user vertical. As such, while IFM is already widely adopted among large office sites of international corporations across Europe, it is still in an initial stage in various public sector markets. Common to all end users, the main appeal of switching to IFM lies in the promise of further cost savings. IFM providers that can leverage synergies from the integration of services to help reduce administration create economies of scale and ultimately provide cost savings to the client’s organisation, will benefit from the rising demand for single contact solutions across all the end-user verticals. 'While the government is currently investing in the public sector to mitigate the impact of the economic downturn, debts are mounting and cost pressures will drive the public sector to save wherever possible by adopting outsourcing in the medium and long-term,' says the analyst of this research. 'The private sector is quicker to react to the economic slump than the public sector.'
Real estate management and facility management have gained greater importance in the boardrooms, especially of financial companies. Cost-saving measures like further outsourcing and tendering for combined services are benefiting the IFM market and cushioning the impact of reduced costs in discretionary spending. Although the growth of the private sector in the IFM market has been affected by smaller contracts and the economic crisis, it will continue to grow in the long term. During the economic downturn, the growth of the public sector in the IFM market was sustained due to continued spending. Medium- and long-term growth will be due to a constantly increasing propensity to outsource as a solution for dealing with amassing debts in the public sector.
However, the United Kingdom’s private sector in the IFM market has been maturing for some time, and the challenge for all IFM participants is to reach a balance between being competitive and achieving minimum margins. In the current economic crisis, this challenge has become significant, as IFM providers are accommodating requests to reduce the spending on services that are seen as discretionary that will avoid risking long-term partnerships with their clients. The increasing demand for value-added services will continue to drive service integration, especially where synergies with other services can be demonstrated. This is particularly relevant for environmental services as end users demand that their facility managers also function as their sustainability managers. 'The drive towards energy efficiency offers opportunities for IFM providers with capabilities in environmental services and a way to differentiate their service offer,' concludes the analyst.
Market Sectors
Expert Frost & Sullivan analysts thoroughly examine the following market sectors in this research:
By End User:
Public Sector
- Healthcare
- Education
- Government
- Semi-public institutions
Private Sector
- Commercial offices
- Financial services
- Manufacturing
This Frost & Sullivan research service titled European IFM Market: Opportunity Analysis by Vertical Customer Sector provides an overview of the current and future trends in demand for integrated facility management (IFM) solutions. In this research, Frost & Sullivan's expert analysts thoroughly examine the following markets by end users: public sector – healthcare, education, government and semi-public institutions and the private sector – commercial offices, financial services and manufacturing.
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