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Industrialization in application management services
Ovum, April 2010, Pages: 17
While the industrialization of application development is well understood and widely practiced by application development services (ADS) vendors, the reuse and repeatability of assets in application management services (AMS) are not. This report takes a systematic and comprehensive look at AMS industrialization. It examines the issues and pitfalls facing AMS vendors as they wrestle with cost takeout and other drivers of industrialization, and how they can use their AM assets to gain competitive advantage.
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