Couriers & Local Delivery Services in the US - Industry Market Research Report

Signed, sealed, delivered: Dominant e-commerce sales will continue to provide strong demand for industry services

Couriers & Local Delivery Services in the US

The industry comprises two segments: larger couriers and smaller local delivery companies. Together, these segments cater to various consumers, with demand for each segment differing based on the services offered. Specifically, downstream demand for courier services comes from manufacturers and retailers across the country, while demand for local delivery services is derived from households and other local markets. Although the markets for each segment differ, demand for each segment tends to fluctuate in line with consumer spending, the number of businesses and e-commerce sales, all of which have increased in recent years. The onset of the COVID-19 pandemic exacerbated the already strong trend away from brick-and-mortar stores and toward e-commerce platforms, increasing demand for delivery services. As a result, industry revenue has grown at a CAGR of 6.2% to $167.7 billion over the past five years, including an increase of 2.6% in 2023 alone.

This report combines two segments: couriers and local delivery services. Operators in the couriers segment primarily engage in delivery services between urban centers using a network of air and surface transportation systems. Conversely, operators in the local delivery services segment provide delivery services within a single urban area and are excluded from courier networks.

This report covers the scope, size, disposition and growth of the industry including the key sensitivities and success factors. Also included are five year industry forecasts, growth rates and an analysis of the industry key players and their market shares.