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The Psychology of Hiring and Firing: Hire Smart, Fire Smart for a Safe, Productive Workforce
Business Management Daily, a division of Capitol Information Group, Inc., May 2010, Minutes: 75
With the recent spate of workplace shootings, HR pros are more concerned than ever about the kind of people they hire. The best way to avoid violent outbursts is by not hiring violence-prone people in the first place. But how can you do that without risking a lawsuit?
If you hire or fire employees, your success or failure as Gatekeeper critically affects not only your group's long-term organizational goals but everyone's day-to-day functioning.
You take a big risk when you hire a new face. And if your hopes for that person are disappointed by bad work habits (or strange social habits), you face an even bigger risk in deciding to cut them loose.
The ability to hire or fire well isn’t a mysterious art, it's a step-by-step science. There’s a right way and many wrong ways to do both. But supervisors and HR professionals continually make simple mistakes that put their organizations at risk and torpedo their own personal reputations.
Don’t let that happen to you! Discover the most effective and legally correct procedures for these two most important HR tasks. In this upbeat and compelling recording, psychologist and trainer Dennis Davis explains the answers to questions such as:
HIRING:
- What’s the No. 1 mistake interviewers make?
- Which screening tests are vital, and which can you let slide?
- How can you spot an applicant with violent tendencies?
- What counts most during interviews: words or voice/facial cues?
- What’s the best (yes, it’s legal!) way to extract revealing information from interviewees?
FIRING:
- How can you gain the psychological advantage when firing difficult employees?
- Who should be in the room during termination meetings?
- Where should you sit during the meeting?
- What steps should you take immediately if things turn ugly?
- Which key phrases are most effective for preventing lawsuits?
No supervisory task is more important than hiring. And no task carries more legal risk than termination. In just 75 fast-paced minutes Dr. Davis will help you avoid future hiring mistakes and empower you to terminate with confidence.
If your goal as a supervisor is a safe, productive workforce, please order this enlightening and useful audio recording.
Who should listen:
- HR professionals
- Supervisors and managers
- Executives
- Office managers
- Business owners
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