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World-Class Leadership (Best Practices Report)

American Productivity & Quality Center (APQC), June 2010, Pages: 98


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In 2007, APQC embarked on a Collaborative Benchmarking study World-Class Leadership: Identifying, Assessing, and Developing High-Potential Talent to learn how best-practice organizations recognize and develop global leaders.

Air Liquide, Liz Claiborne, Raytheon, Sonoco, and Staples were identified as best-practice organizations and studied through structured data collection and site visits.

This report details the study findings regarding how these organizations:

1. assess leaders and identify high-potential talent,

2. ensure adequate bench strength and succession management,

3. develop global leaders and diversify the leadership ranks, and

4. measure success.


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