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North American Web Hosting Market 2009-2013

Infiniti Research Limited, May 2010, Pages: 24


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Even though the growth of the North American Web Hosting market was slowed down due to recession, the market is estimated to grow by double digit during 2009-13. This growth can be attributed to increasing focus in moving up the value chain by providing high end services. Thus, the Web Hosting service providers are introducing changes in their corporate strategy, and realigning their business activities towards small and medium enterprises. Also, it is expected that larger companies are likely to start taking an interest in the Web Hosting services in the near future, which is likely to further drive the growth of this market. Besides, consistency, flexible pricing, and reliability are some of the factors that are likely to further drive the Web Hosting services market.

The Web Hosting Service Providers are exploring new avenues of growth. These growth areas include expansion of service portfolio from conventional service model (running websites on the data centers & maintaining required networks & equipment) to maintaining of applications & database management services. Further, Web Hosting service providers are leveraging new technologies to meet the changing customer demands.

The Service-Level Agreements (SLAs) for Web Hosting services are becoming more standardized; thus, driving the Web Hosting market. These SLAs comprise time taken for deployment of website service. Further, they also include configuration of customized features, uptime details, business transformation of data, preparation of data sharing models, and user adoption & training. These Service-level Agreements are prepared in accordance with the company's needs and the frequency of updates. The other features of SLAs include uninterrupted service delivery, data center infrastructures, security measures, staff qualifications, equipment redundancy, operations resiliency, disaster recovery, business continuity, regulatory compliance, and downtime occurrences.

This report by Technavio Insights highlights the scope of the North American Web Hosting market over the period 2009-2013, along with trends, drivers, growth inhibitors and a few major vendors in the market.


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