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2010 Global Wholesale Carrier Report Card
Atlantic-ACM, May 2010
The 2010 Global Wholesale Carrier Report Card offers insight into global telecom wholesale carriers based on direct feedback from their wholesale customers. Wholesale providers gain an understanding of their market positions with respect to customer experience touch points such as brand, sales reps, provisioning, network performance, billing, customer portal/online account management and customer service. Carriers also gain access to details on their product offerings as well as their strengths and weaknesses, allowing them to directly compare their own performance to that of competitors. In addition, the data also will help carrier-grade customers make informed choices when picking a global wholesale provider.
Who Needs This Report:
- International Providers
- Wholesale Providers
- Competitive Telecom Service Providers
- Financial Analysts
- Investment Bankers
- Wholesale Buyers
- Wireless Telephone Companies
- Internet Service Providers
- Consultants
- Investors
Why You Need This Data:
- Back Your Market Entry or Investment Strategy
- Support Product Development Plans
- Identify Investment Opportunities
- Pursue Market Growth Areas
- Develop an Understanding of the Wholesale Space and its Players
- Study the Competition and Specific Competitors
- Present Investors with Hard Industry Facts
- Gain Invaluable Data on Customer and Partner Preferences
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