Contact Centers in Argentina
- Language: Spanish
- 208 Pages
- Published: January 2009
- Region: Argentina
Contact Centers in Argentina
Contact Centers in Argentina
- Published: January 2009
- Region: Argentina
- 208 Pages
- Key Market
FEATURED COMPANIES
- Action Line
- Arvato
- Cat Technologies
- Contactel
- Multivoice
- Task Solutions
- MORE
The following report shows a sectoral diagnosis which includes:
- Characterization and segmentation of the market
- Tabs with information from leading companies
- Competitive analysis
- Market share
- Advertising investment
It also looks at the macroeconomic context and social evolution of the market and business. Finally the study reveals strategic conclusions, opportunities and threats matrix and projections by sector.
Key sectors covered:
- Variables comparison amongst companies
- Invoicing and market share
- Main company profiles - records by company
- Macroeconomic context - market penetration
- Business and segments features
- Main indicators evolution
- Changes in the channels
- Sector synthesis
- Strategic conclusions
- Opportunities and threats matrix
- Projections by sector
- Information sources
Note: Please allow 15-20 days for translation
Definition of the activity
Segments Synthesis
Leader Companies and Followers
Business Features
Dimensioning
Macroeconomic Context
Business and Segment Features
Main Indicators Evolution
Demand
Channels / Retail
Prices, Profitability
Debts
Investment in advertising
Opportunities and Threats Matrix
Conclusions
- Action Line
- Allus Global BPO Center
- Apex Sykes
- Arvato
- Atento
- Cardinal Teleservicios
- Cat Technologies
- Clienting Group
- Connectic
- Contactel
- Cylon
- Dial + Database + Marketing
- Grupo P y D
- Multivoice
- Next
- Recsa Argentina
- Task Solutions
- Teleperformance
- teletech
- Vangent
| Format | Properties | |
|---|---|---|
| Electronic (PDF) | The report will be emailed to you. The report is sent in PDF format. | This is a single user license, allowing one specific user access to the product. |
| CD ROM | The report will be shipped to you in CD ROM format. | |
| Hard Copy | A printed copy of the report will be shipped to you. |
Note: Product cover images may vary from those shown
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