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Corporate Planning & Performance Management

American Productivity & Quality Center (APQC), June 2010


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This report summarizes findings from a collaborative study conducted by APQC in summer/fall of 2009. Readers will learn how best-practice organizations drive continuous improvement in financial planning and analysis, as well as how they provide sound decision-support regarding the pursuit of revenue and profit growth in the face of economic and marketplace volatility. This report includes the managerial frameworks, methodologies, and leadership factors in place at best-practice companies, and it details how mature corporate planning and performance management capabilities can enable an organization to:

- focus on anticipating the future instead of just reporting past performance;

- more ably advise on the relationships between performance drivers and likely financial outcomes;

- shift gears quickly when conditions change;

- train business managers to analyze value-based trade-offs and risks when reallocating resources;

- standardize financial management information systems and data definitions; and

- implement appropriate information management strategies, platforms, and tools.


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