What are best-practice organizations doing to enhance their performance in the early stages of product and service innovation?
In this report, New Product and Service Innovation: Improving Front-End Effectiveness, APQC has identified 11 best practices associated with the front-end of innovation, which were then grouped into the four study focus areas:
1. Managing the portfolio of concepts
2. Innovative idea management
3. Early-stage milestones
4. Organizational considerations
The report examines five best-practice organizations: Computer Sciences Corp., Ethicon Endo-Surgery Inc., Kennametal Inc., Kraft Foods Inc., and Shell International Exploration & Production.
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