Stream Global Services, Inc. (SGS) - Financial and Strategic SWOT Analysis Review

GlobalData, October 2011, Pages: 27

Stream Global Services, Inc. (SGS) - Financial and Strategic SWOT Analysis Review

Summary

Stream Global Services, Inc. (SGS) is engaged in providing Business Process Outsourcing services with specialization in customer relationship management services. The company’s service portfolio includes sales, customer care and technical support services. The various solutions provided by the company across multiple service delivery channels include inbound and outbound sales; technical support and warranty services; customer care; customer retention and back office. SGS provides products and services to various industries including, technology, computing, telecommunications, retail, entertainment/media, and financial services. The company has operations in North America, Europe, the Philippines, Latin America, India, the Middle East and Africa. The company is headquartered in Massachusetts, the US.

This comprehensive SWOT profile of Stream Global Services, Inc. provides you an in-depth strategic SWOT analysis of the company’s businesses and operations. The profile has been compiled by GlobalData to bring to you a clear and an unbiased view of the company’s key strengths and weaknesses and the potential opportunities and threats. The profile helps you formulate strategies that augment your business by enabling you to understand your partners, customers and competitors better.

The profile contains critical company information including:

- Business description – A detailed description of the company’s operations and business divisions.
- Corporate strategy – Analyst’s summarization of the company’s business strategy.
- SWOT Analysis – A detailed analysis of the company’s strengths, weakness, opportunities and threats.
- Company history – Progression of key events associated with the company.
- Major products and services – A list of major products, services and brands of the company.
- Key competitors – A list of key competitors to the company.
- Key employees – A list of the key executives of the company.
- Executive biographies – A brief summary of the executives’ employment history.
- Key operational heads – A list of personnel heading key departments/functions.
- Important locations and subsidiaries – A list and contact details of key locations and subsidiaries of the company.
- Detailed financial ratios for the past five years – The latest financial ratios derived from the annual financial statements published by the company with 5 years history.
- Interim ratios for the last five interim periods – The latest financial ratios derived from the quarterly/semi-annual financial statements published by the company for 5 interims history.

Note: Some sections may be missing if data is unavailable for the company

Key benefits of buying this profile include:

You get detailed information about the company and its operations to identify potential customers and suppliers.
- The profile analyzes the company’s business structure, operations, major products and services, prospects, locations and subsidiaries, key executives and their biographies and key competitors.

Understand and respond to your competitors’ business structure and strategies, and capitalize on their weaknesses. Stay up to date on the major developments affecting the company.
- The company’s core strengths and weaknesses and areas of development or decline are analyzed and presented in the profile objectively. Recent developments in the company covered in the profile help you track important events.

Equip yourself with information that enables you to sharpen your strategies and transform your operations profitably.
- Opportunities that the company can explore and exploit are sized up and its growth potential assessed in the profile. Competitive and/or technological threats are highlighted.

Scout for potential investments and acquisition targets, with detailed insight into the companies’ strategic, financial and operational performance.
- Financial ratio presented for major public companies in the profile include the revenue trends, profitability, growth, margins and returns, liquidity and leverage, financial position and efficiency ratios.

Gain key insights into the company for academic or business research.
- Key elements such as SWOT analysis, corporate strategy and financial ratios and charts are incorporated in the profile to assist your academic or business research needs.

Keywords

Stream Global Services, Inc. , SWOT analysis, SWOT, Strengths, Weaknesses, Opportunities, Threats, Corporate Strategy, Key Ratios, Share Data, Performance, Financial Performance, Overview, Business Description, Major Product, Brands, History, Key Employees, Key Operational Heads, Strategy, Key Competitors, Company Statement, Capital Market Ratios, Financial Ratios, Annual Ratios, Interim Ratios, Ratio Charts

List of Tables
List of Figures
Section 1 - About the Company
Stream Global Services, Inc. - Key Facts
Stream Global Services, Inc. - Major Products and Services
Stream Global Services, Inc. - History
Stream Global Services, Inc. - Company Statement
Stream Global Services, Inc. - Locations And Subsidiaries
Head Office
Other Locations & Subsidiaries
Section 2 – Company Analysis
Stream Global Services, Inc. - Business Description
Stream Global Services, Inc. - Corporate Strategy
Stream Global Services, Inc. - SWOT Analysis
SWOT Analysis - Overview
Stream Global Services, Inc. - Strengths
Strength - Strong Customer base
Strength - Comprehensive Services portfolio
Strength - Increasing Liquidity
Stream Global Services, Inc. - Weaknesses
Weakness - Declining Operational Efficiency
Weakness - Dependence upon a Few Customers
Stream Global Services, Inc. - Opportunities
Opportunity - Positive Outlook for CRM Market
Opportunity - Growing BPO Markets
Opportunity - Positive Outlook for VoIP
Stream Global Services, Inc. - Threats
Threat - Currency Fluctuation
Threat - Highly Competitive Market
Threat - Government Regulations
Threat - Rapid Technological Changes
Stream Global Services, Inc. - Key Competitors
Section 3 – Company Financial Ratios
Financial Ratios - Capital Market Ratios
Financial Ratios - Annual Ratios
Performance Chart
Financial Performance
Financial Ratios - Interim Ratios
Financial Ratios - Ratio Charts
Section 4 – Appendix
Methodology
Ratio Definitions
About GlobalData
Contact Us
Disclaimer

List of Tables
Stream Global Services, Inc., Key Facts
Stream Global Services, Inc., Major Products and Services
Stream Global Services, Inc., History
Stream Global Services, Inc., Other Locations
Stream Global Services, Inc., Subsidiaries
Stream Global Services, Inc., Key Competitors
Stream Global Services, Inc., Ratios based on current share price
Stream Global Services, Inc., Annual Ratios
Stream Global Services, Inc., Interim Ratios
Currency Codes
Capital Market Ratios
Equity Ratios
Profitability Ratios
Cost Ratios
Liquidity Ratios
Leverage Ratios
Efficiency Ratios

List of Figures
Stream Global Services, Inc., Performance Chart (2007 - 2010)
Stream Global Services, Inc., Ratio Charts

Accenture Services Pvt. Ltd.
HPL Technologies, Inc.
International Business Machines Corporation
Alpine Access
Philippine Long Distance Telephone Company
Wipro Infotech
Genpact
Aditya Birla Minacs Worldwide Ltd.
Transcom WorldWide SA
Atento N.V.
TeleTech Asia Limited
SITEL Corporation
Convergys Corporation
APAC Customer Services, Inc.

Customers who bought this item also bought

• eLEARNING - Global Strategic Business Report
• Charter Schools - Global Outlook
• Aerospace and Defense Industry - Global Strategic Business Report
• Education Services - Global Strategic Business Report
• North America – Smart Weapons Markets and Technologies Outlook – 2013-2020
• Sports and Fitness Nutrition - Global Strategic Business Report
• Commercial And Military Flight Simulation - Global Strategic Business Report
• Unmanned Aerial Vehicles (UAV) for Border Security – Global Market & Technologies Outlook – 2013-2021
• Distance Learning - Global Outlook
• Private Tutoring - Global Strategic Business Report