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EDP Commercial & Industrial Customer Billing: A Case Study
Datamonitor, July 2010, Pages: 12
As EDP reaches the end of its three-year migration to CC&B, it is timely to look at why EDP selected Oracle and whether this heralds a new dynamic in the European utility billing market.
Scope
- Competition among European billing systems providers
- Oracle's recent win at EDP
Highlights of this title
While SAP has traditionally dominated the European utility billing market, through acquisitions, Oracle has developed scale in Europe that brings a credible competitor to the market, which was previously absent.
Oracle won the EDP contract due to a perceived technological advantage in the creation of contracts and the bringing together of back-office and front-office processes for use by a single account manager.
Ovum believes that no billing engine supports all of the new business processes introduced by smart meter and smart grid investments, and that this area will be where vendors will achieve competitive differentiation in the future.
Key reasons to purchase this title
- Understand how SAP came to dominate the European utility billing market
- Learn how Oracle's technical functionality won the contract at EDP
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