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Leadership and Management of Quality in Higher Education
Woodhead Publishing Ltd, Aug 2010, Pages: 246
Edited by Sid Nair, University of Western Australia, Len Webster, Monash University, Australia and Patricie Mertova, University of Oxford, UK
- experiences from experts in the field
- guide to resources that are utilized in the higher education industry
- auditors’ perceptions
- human-centered view
- strategies of dealing with complex issues
This book provides a range of case studies concerning the leadership and management of quality development in higher education. It attempts to capture the experiences of senior administrators and managers to the complexity of problems that quality development involves. The authors draw attention to the human-centred approach to quality, as they argue that in any activity there is a need to take account of human values and attitudes.
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