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Seamless Technologies Steps up to the Challenge of Automated Population for CMDB Systems
Enterprise Management Associates, July 2010, Pages: 6
While interest and activity in Configuration Management Database (CMDB) Systems, and the broader notion of a federated Configuration Management System (CMS), has continued to grow, many deployments are still stumbling with a number of foundational hurdles. These typically divide between political and organizational hurdles, such as lack of sufficient executivelevel support, expectation setting across stakeholders, and poor communication across IT– and more technically specific challenges. Effective automation for normalizing information from multiple management data repositories (MDRs) into a CMDB/CMS remains one of the very top technical challenges in current deployments – as has become conspicuous both through extensive EMA research and focused consulting engagements. This report examines Seamless Technologies’ uniquely successful and pragmatic approach to this technical challenge in broader industry context.
Seamless Technologies, Inc. has a long history of working with CMDB System deployments both as a systems integrator and consulting services provider, and as a software solution provider. Its approach to automating CMDB population has evolved out of pragmatism in meeting well-defined customer challenges in real-world situations. Seamless Technologies’ customer base is impressive, with more than two hundred customers in seventeen countries, and 30% of the Global & US Fortune 100 for its customers.
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