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The Value Algorithm for Maximising your Skills Mix
The Black Book of Outsourcing, July 2010, Pages: 25
Introduction
The Value Algorithm provides a way for clients to look beyond the initial price point and ensures that they are getting the best value out of their professional services relationships, be they on a long-term outsourced basis or for short-term consulting project engagements.
Scope
Provides the foundation for understanding how to pull the value algorithm levers to ensure the best performance from their engagements.This report focuses on four issues of the value algorithm: offshore balance, mix of seniority, productivity and how to pay.
Highlights
In-house teams invariably have very senior and experienced staff performing some fairly basic tasks alongside the deployment of the high-end skills that justify their relative employment costs. Through effective knowledge capture, resource pooling and resource planning, service providers should be expected to re-balance the skills mix over time.
Offshore outsourcing, as with all long-term relationships, is a journey on which both client and vendor go together. Many will never reach the endpoint intended, and several will see the endpoint change before they get there, requiring continuous re-evaluation and collaboration to keep the relationship and delivery model evolving.
Reasons to Purchase
The Value Algorithm provides he foundation for getting more value, and better performance out of outsourced relationships.Provides examples of how best to shift the mixture of offshore/onshore roles, and mix of senior and junior roles to save more money.
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