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Best Practices in Case Management Patient Contact, Monitoring and Follow-up - 45-Minute Webinar

Healthcare Intelligence Network, Aug 2010, Minutes: 45


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With the increasing use of case management to manage chronic conditions and the investment needed to implement and fund case management programs, healthcare organizations need a carefully managed strategy to ensure the return on investment in such a program.

During Best Practices in Case Management Patient Contact, Monitoring and Follow-up, a 45-minute webinar now available as a CD-ROM, via On Demand Web access or as a training DVD, Jan Van der Mei, RN, MS, ACM, continuum case management director at Sutter Health Sacramento Sierra Region, shared Sutter Health's best practices in patient contact, monitoring and follow-up for its case management initiatives.

You will get details on:

- Strategies, tools and technologies to assist in patient monitoring and follow-up;
- What and when to monitor;
- Data collection and tracking for program outcomes;
- Techniques to engage non-compliant patients.

You can listen to this program right in your office and enjoy significant savings – no travel time or hassle; no hotel expenses. It’s so convenient! Invite your staff members to gather around a conference table to listen to the CD, DVD or the On Demand version

WHO WILL BENEFIT FROM THIS CONFERENCE?

- CEOs
- Medical directors
- Disease management directors
- Managers and coordinators
- Case management executives
- Case managers
- Health plan executives
- Care management nurses
- Physician executives and business development and strategic planning directors.



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