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Reducing Avoidable Emergency Room Visits: Approaches to Redirect Patients to Cost-Effective Care Settings - 45-Minute Webinar

Healthcare Intelligence Network, Sep 2010, Minutes: 45


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Many emergency room visits are for conditions and diagnoses that could potentially be treated in more cost-effective settings. With an eye on cost containment and patient satisfaction, many healthcare organizations are seeking to identify, by both diagnosis and patient population, these potentially avoidable emergency room visits.

With a clear understanding of why health plan members use the emergency room inappropriately, WellPoint has a series of initiatives in place that intervene with both members and providers to direct appropriate use of healthcare services.

During Reducing Avoidable Emergency Room Visits: Approaches to Redirect Patients to Cost-Effective Care Settings, a 45-minute webinar now available as a CD-ROM, via On Demand Web access or as a training DVD, Dr. Karen Amstutz, vice president and medical director of Medicaid and Senior Markets, WellPoint, and Dr. Barsam Kasravi, managing medical director for state sponsored programs, WellPoint, shared the details on WellPoint's initiatives to reduce avoidable emergency room visits.

Using a combination of claims data, risk analysis and real-time data from its provider network, WellPoint has developed a scoring methodology that looks at risk and priority to develop effective interventions for its members to effectively utilize healthcare services.

During the webinar, you will get details on:

- The role of patient education and engagement in reducing avoidable emergency room visits;
- Identifying and targeting those at high-risk to use the emergency room inappropriately before the visit;
- Community-based partnerships and collaborations with primary care groups and hospitals that can help reduce emergency room visits;
- Results from program initiatives on healthcare utilization and costs.

You can listen to this program right in your office and enjoy significant savings – no travel time or hassle; no hotel expenses. It’s so convenient! Invite your staff members to gather around a conference table to listen to the CD, DVD or the On Demand version.

WHO WILL BENEFIT FROM THIS CONFERENCE?

- CEOs
- Medical directors
- Health plan executives
- Hospital executives
- Clinical and quality improvement executives
- Disease management directors
- Managers and coordinators
- Physician executives
- Business development and strategic planning directors.



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