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The future of CRM outsourcing in Egypt

Ovum, Aug 2010, Pages: 11


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Until recently, Egypt was regarded as an unsuitable destination for outsourcing delivery. However, with deployments by some of the world’s largest outsourcers, Egypt has become one of the fastest growing outsourcing destinations in the world. This report provides an overview of how Egypt’s CRM outsourcing sector currently sits in terms of market size and overall competitiveness. In addition, it offers recommendations for existing and prospective investors.





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