The purpose of this report is to map out the spending on IT services and satisfaction with IT service providers among Nordic companies in 2010 and 2011.
This is done by:
- Reporting on spending on outsourcing. - Providing information on the spending on external IT services other than outsourcing. - Showing the share of total IT spending allocated to new development. - Reporting on the fees paid for five major IT consulting categories. - Displaying Nordic companies’ satisfaction with their outsourcing providers overall and in three major categories. - Showing Nordic companies satisfaction with their main IT consulting providers.
Key Questions
- What share of total IT costs does large Nordic companies spend on external services and outsourcing? - How satisfied are Nordic companies with their IT consultants? - How satisfied are Nordic companies with their IT outsourcing providers? - Which hourly fees do large Nordic companies pay for different IT consulting categories? - How will outsourcing and IT consultants costs change in 2011?
Target Group
The report is written based on mainly the needs and requirements of the IT management of large Nordic companies. The target group of the report is primarily: CIO/IT managers, Outsourcing managers, CFOs, Controllers, IT strategists, Consultants and CEOs. The report will however also be interesting for vendors of IT products and services in order to better understand their customers.
