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IT Training Market Report 2010

Key Note Publications Ltd, Aug 2010, Pages: 86


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The UK market for IT training was affected significantly by the recession in 2009, and its value fell back to the level seen in 2006. Even so, the market's value in 2009 is still estimated to have been 7.6% higher than it was in 2005. Instructor-led training (ILT) remains the largest sector of the market, although e-learning teaching — which includes blended learning — showed the highest growth over the review period (2005 to 2009).

The market is extremely vulnerable to economic downturn and the tendency by companies to cut their costs and expenses — including the costs of IT training — during such times. Consequently, the current recession has had a major impact on the market, as users of IT training have cancelled, reduced or delayed signing new contracts. In response to the downturn, many of the training companies have been forced to restructure their operations in line with current demand levels.

The market is competitive, diverse and fragmented, and the majority of training companies are small-turnover businesses that operate in specialised sectors of the market. The larger IT training companies, which usually provide more extensive ranges of services, include specialist providers such as QA Ltd and the training divisions of the large computer and software suppliers, such as IBM Training, SAP and Logica. The leading companies tend to dominate the market by turnover; for example, it is estimated that the 12 largest companies accounted for more than half of the market's sales in 2009.

The cuts in public expenditure that have been announced by the Government are expected to affect most government departments, including those that employ large numbers of IT staff. Although the public sector has traditionally been seen as a relatively safe haven for IT professionals in difficult economic times, it is probable that department heads will now be forced to reduce their IT overheads, workforces and budgets. As a consequence, demand for IT training in the public sector is also expected to be affected.

Nevertheless, the overall market is forecast to show some recovery in 2010, even though the scale of this is likely to be modest. Continuing economic uncertainty could cause some companies to remain reluctant to commit large sums to IT training programmes, while others might opt for lower-cost programmes, such as e-learning-based courses. On the upside, the introduction of new IT technologies — and the training required for the successful integration of these technologies — should provide a boost to the IT training market.


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