Printer Friendly

Printed from http://www.researchandmarkets.com/reports/1382871

Retail Applications and BPO Services Forecast in Germany to 2014

Description:

Ovum's Retail Applications and BPO Services Forecast in Germany to 2014 provides a comprehensive view of revenue opportunities in the German retail sector for retail applications and BPO services across all key retail channels. The databook includes revenue estimates for 2008 and forecasts for 2009 to 2014.

Contents:

Overview
Catalyst
Summary
INTRODUCTION
Reasons to purchase
Definitions
RETAIL APPLICATIONS AND BPO SERVICES IN THE GERMAN RETAIL SECTOR
Overview
BPO SERVICES IN THE GERMAN RETAIL SECTOR
Revenue by service
Revenue by channel
CRM BPO services, revenue by channel
Financial accounting BPO services, revenue by channel
Human resources BPO services, revenue by channel
Procurement BPO services, revenue by channel
Vertical specific BPO services, revenue by channel
RETAIL APPLICATIONS IN THE GERMAN RETAIL SECTOR
Revenue by application type
Revenue by channel
ERP financials applications, revenue by channel
Human capital management applications, revenue by channel
Mobile applications, revenue by channel
Business intelligence tools, revenue by channel
Supply chain execution, revenue by channel
Forecasting methodology
Further reading
Disclaimer
List of Figures
Retail Applications and BPO Services Forecast in Germany to 2014 DBTC1529/ Published 09/
© Ovum. This databook is a licensed product and is not to be photocopied Page
LIST OF FIGURES
Figure 1: Retail applications and BPO services in the German retail sector, total revenue ($m),
2008-14
Figure 2: Retail applications and BPO services in the German retail sector, revenue split ($m),
2008-14
Figure 3: BPO services in the German retail sector, revenue by service ($m), 2008-14
Figure 4: BPO services in the German retail sector, revenue by channel ($m), 2008 and 2014
Figure 5: CRM BPO services in the German retail sector, revenue by channel ($m), 2008 and
Figure 6: Financial accounting BPO services in the German retail sector, revenue by channel
($m), 2008 and 2014
Figure 7: Human resources BPO services in the German retail sector, revenue by channel ($m),
2008 and 2014
Figure 8: Procurement BPO services in the German retail sector, revenue by channel ($m),
and 2014
Figure 9: Vertical specific BPO services in the German retail sector, revenue by channel ($m),
2008 and 2014
Figure 10: Retail applications in the German retail sector, revenue by application type ($m),
and 2014
Figure 11: Retail applications in the German retail sector, revenue by channel ($m), 2008 and
2014
Figure 12: ERP financials applications in the German retail sector, revenue by channel ($m),
2008 and 2014
Figure 13: Human capital management applications in the German retail sector, revenue by
channel ($m), 2008 and 2014
Figure 14: Mobile applications in the German retail sector, revenue by channel ($m), 2008 and
Figure 15: Business intelligence tools in the German retail sector, revenue by channel ($m),
2008 and 2014
Figure 16: Supply chain execution applications in the German retail sector, revenue by channel
($m), 2008 and 2014
List of Tables
Retail Applications and BPO Services Forecast in Germany to 2014 DBTC1529/ Published 09/
© Ovum. This databook is a licensed product and is not to be photocopied Page
LIST OF TABLES
Table 1: BPO services definitions
Table 2: Retail application definitions
Table 3: Retail applications and BPO services in the German retail sector, revenue ($m), 2008-14
Table 4: Retail applications and BPO services in the German retail sector, revenue split ($m),
2008-14
Table 5: BPO services in the German retail sector, revenue by service ($m), 2008-14
Table 6: BPO services in the German retail sector, revenue by channel ($m), 2008-14
Table 7: CRM BPO services in the German retail sector, revenue by channel ($m), 2008-14
Table 8: Financial accounting BPO services in the German retail sector, revenue by channel
($m), 2008-14
Table 9: Human resources BPO services in the German retail sector, revenue by channel ($m),
2008-14
Table 10: Procurement BPO services in the German retail sector, revenue by channel ($m), 2008-
14
Table 11: Vertical specific BPO services in the German retail sector, revenue by channel ($m),
2008-14
Table 12: Retail applications in the German retail sector, revenue by application type ($m), 2008-
14
Table 13: Retail applications in the German retail sector, revenue by channel ($m), 2008-14
Table 14: ERP financials applications in the German retail sector, revenue by channel ($m), 2008-
14
Table 15: Human capital management applications in the German retail sector, revenue by
channel ($m), 2008-14
Table 16: Mobile applications in the German retail sector, revenue by channel ($m), 2008-14
Table 17: Business intelligence tools in the German retail sector, revenue by channel ($m), 2008-
14
Table 18: Supply chain execution applications in the German retail sector, revenue by channel
($m), 2008 and 2014

Ordering:

Order Online - visit http://www.researchandmarkets.com/reports/1582661

Order by Fax - using the order form below

Order By Post - print the order form below and send to

Research and Markets,
Guinness Centre,
Taylors Lane,
Dublin 8,
Ireland.

Page 1 of 2

Printed Thursday, May 23, 2013
7:20:18 PM

Fax order form

To place a fax order simply print this form, fill in and fax the completed form to the number below. If you have any questions please email help@researchandmarkets.net

Order information

Please verify that the product information is correct and select the format you require.

Product name

Retail Applications and BPO Services Forecast in Germany to 2014

Web Address

http://www.researchandmarkets.com/reports/1382871

Office Code

OC8DIQSOLNNPQV

Report Formats

Please enter the quantity of the report format you require.

Format	Quantity	Price
Hard Copy		EURO€ 842.00 + EUR€ 50.00 Shipping/Handling *
Electronic (PDF) - Single User		EURO€ 765.00
Electronic (PDF) - Enterprisewide		EURO€ 1,912.00

* Shipping/Handling is only charged once per order.

Contact information

Please enter all the information below in block capitals.

                Title:
            
                    Mr
                    
                    Mrs
                    
                    Dr
                    
                    Miss
                    
                    Ms
                    
                    Prof
                    
                First Name:
            
                Last Name:
                
                Email Address:
            
                Job Title:
            
                Organisation:
            
                Address:
            
                City:
            
                Postal / Zip Code:	
            
                Country:	
            
                Phone Number:	
            
                Fax Number:

Please fax this form to:
(646) 607-1907 or (646) 964-6609 (from USA)
+353-1-481-1716 or +353-1-653-1571 (from Rest of World)

Page 2 of 2

Printed Thursday, May 23, 2013
7:20:18 PM

Payment information

Please indicate the payment method you would like to use by selecting the appropriate box.

Pay by Credit Card:

American Express

Diners Club

Master Card

Visa

Cardholder's Name:

Cardholder's Signature:

Expiry Date:

Card Number:

CVV Security Code:

Issue date:

(Diners Club only)

Pay by Check:

Please post the check, accompanied by this form, to:

Research and Markets,
Guinness Centre,
Taylors Lane,
Dublin 8,
Ireland.

Pay by Wire Transfer:

Please transfer funds to:

Account Number:

83313083

Sort Code:

98-53-30

Swift Code:

ULSBIE2D

IBAN Number:

IE78ULSB98533083313083

Bank Address:

Ulster Bank,
27-35 Main Street
Blackrock,
Co. Dublin
Ireland.

If you have a Marketing Code please enter it below:

Marketing Code:

Please note that by ordering from Research and Markets you are agreeing to our Terms and Conditions at http://www.researchandmarkets.com/info/terms.asp

Printer Friendly

Retail Applications and BPO Services Forecast in Germany to 2014

Fax order form

Order information

Product name

Web Address

Office Code

Report Formats

Contact information

Please fax this form to: (646) 607-1907 or (646) 964-6609 (from USA) +353-1-481-1716 or +353-1-653-1571 (from Rest of World)

Payment information

Please fax this form to: (646) 607-1907 or (646) 964-6609 (from USA) +353-1-481-1716 or +353-1-653-1571 (from Rest of World)

Please fax this form to:
(646) 607-1907 or (646) 964-6609 (from USA)
+353-1-481-1716 or +353-1-653-1571 (from Rest of World)

Please fax this form to:
(646) 607-1907 or (646) 964-6609 (from USA)
+353-1-481-1716 or +353-1-653-1571 (from Rest of World)