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Genpact - Company Analysis
Ovum, Sep 2010, Pages: 13
Genpact has risen from being the offshore captive unit of General Electric to become the largest pure-play BPO player in the world. While many captive units have tried and failed to commercialize their business processes beyond their parent, Genpact has succeeded in winning many external customers, and now generates revenues of $1.1bn, most of which comes from non-GE clients. This Company Analysis provides an overview of Genpact’s services, and analyzes the company’s strategy for further expanding its business.
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