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Demystifying Technical Training: Partnership, Strategy, and Execution
John Wiley and Sons Ltd, Aug 2010, Pages: 352
Though there are volumes on designing, delivering, and managing training, there are very few books on technical training -- curious given how critical technical training is to nearly every organization. A key selling point of this book is it shows how different 'hard' skills training is from soft-sill training, providing HR and Tmacro and strategic view of building and managing technical training programs. This book not only dispels the myths of technical training, it provides proven guidelines to setting up a technical training organization, working with technical people, staffing a technical training department, how to get a training agenda funded, marketing technical training, and calculating the ROI of technical training. It also provides detailed success criteria for technical training and includes a toolbox of job aids.
Praise for Demystifying Technical Training
'Demystifying Technical Training is a must-read for CLOs, managers of training, instructors, and instructional designers. All who read it will gain critical insights into how to lower the cost and improve the efficiency and effectiveness of learning.'
—Wm. Douglas Harward, CEO and founder of Training Industry, Inc.
'Individuals interested in and accountable for deriving significant value from technical training investments will gain great benefit from reading this book and applying its wisdom.'
—Karen Kocher, CLO at Cigna Healthcare
'Demystifying Technical Training is an essential, complete guide for any learning organization. The overviews and concepts are clearly stated, while the case studies and sidebars provide practical examples you can apply in your situation.'
—Jean Barbazette, president of The Training Clinic and author of Managing the Training Function for Bottom-Line Results
'Considering the cost of acquiring and developing talent, why wouldn't all CEO/COOs insist on investing in people to improve results and reduce risk? This book demystifies the process of developing technical experts to increase the return on investment in human capital. Bravo!'
—Martin J. Menard, former group CIO at Intel Corporation
'Technical training is a key to sustaining competitiveness in the new economy. Learn how to leverage and optimize its value in your organization through this wonderfully insightful and practical resource.'
—Dr. Arthur L. Jue, director of global organization and talent development at Oracle and co-author of Social Media at Work: How Networking Tools Propel Organizational Performance
'Don't be misled by the title—this book—while focusing on the often segmented world of domain specific job skills—provides guidance valid for the full spectrum of workforce learning from soft-skills to 'technical' skills.'
—Ruth Clark, principal and president of Clark Training & Consulting and author of e-Learning and the Science of Instruction
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