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Netherlands - Telecoms Infrastructure, Operators, Regulations - Statistics and Analyses

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    Report

  • 91 Pages
  • November 2019
  • Region: Netherlands
  • Paul Budde Communication Pty Ltd
  • ID: 1410515
In common with other telecom markets in the region, the Dutch market is seeing a continuing decline in the fixed-line voice market as customers migrate to VoIP and mobile platforms for voice calls. In addition, the physical copper infrastructure is being replaced with fibre. KPN planned to stop marketing PSTN lines during 2020 and focus on IP connectivity. As part of this process, some customers in rural areas, where the cost of deploying fibre is prohibitive, are being served with hybrid DSL/LTE services while for a number of customers 5G will replace fixed-line connectivity for voice and data services in coming years.

The country has one of the highest fixed broadband penetration rates in the world, with effective cross-platform competition between DSL and HFC networks further stimulated by numerous fibre deployments. By early 2019 about 44% of fixed broadband connections provided data above 100Mb/s. Under regulatory measures adopted in October 2018 the main cableco VodafoneZiggo is obliged to offer wholesale cable broadband access to competitors: the company's wholesale offer was published in March 2019. KPN has similar obligations on wholesale copper and fibre access.

This report details the key aspects of the Dutch telecom market. It provides updated data on fixed network services, profiles the major operators, and reviews the key regulatory issues including interconnection, local loop unbundling, number portability, carrier preselection, and the provisions for competitor access to cable and fibre infrastructure.

Key Developments:
  • KPN to stop offering ISDN2/PSTN services
  • VodafoneZiggo publishes wholesale reference offer
  • Government invests 90 million in smart infrastructure project
  • Netherlands Telecom Agency given oversight for smart meter deployments
  • KPN reports recovery in revenue for 9M 2019
  • New regulator merges three market oversight entities

Report update includes the regulators market data to Q4 2018, telcos operating and financial data to Q3 2019, Telecom Maturity Index charts and analyses, recent market developments.

Companies mentioned in this report:

KPN, UPC Nederland, Tele2 Nederland, Stipte (Scarlet Telecom), Ziggo, Vodafone Netherlands

Table of Contents

1 Key statistics
2 Regional European Market Comparison
2.1 Europe Telecom Maturity Index by tier
2.2 TMI versus GDP
2.3 Mobile and mobile broadband penetration
2.4 Fixed versus mobile broadband penetration
3 Country overview
4 Telecommunications market
4.1 Market analysis
5 Regulatory environment
5.1 Historical overview
5.2 Regulatory authority
5.3 Telecom sector liberalisation
5.4 Interconnect
5.5 Access
5.6 Number Portability (NP)
5.7 Carrier PreSelection (CPS)
5.8 Wholesale Line Rental (WLR)
6 Fixed network operators
6.1 Royal Koninklijke PTT Nederland (KPN)
6.2 Scarlet Telecom (Stipte)
6.3 Tele2 Netherlands
6.4 VodafoneZiggo
7 Telecommunications infrastructure
7.1 National telecom network
7.2 International infrastructure
7.3 Smart infrastructure
7.4 Wholesale
8 Appendix Historic data9 Related reports
List of Tables
Table 1 Top Level Country Statistics and Telco Authorities - Netherlands 2019 (e)
Table 2 Change in telecom infrastructure investment by sector 2012 2018
Table 3 Change in the number of wholesale unbundled connections 2014 2018
Table 4 Wholesale fibre active unbundled connections 2014 2018
Table 5 Decline in the number of WLR lines 2008 2019
Table 6 Decline in fixed-line revenue (PSTN, VoB) 2006 2018
Table 7 Decline in VoIP and PSTN traffic 2016 2018
Table 8 Decline in fixed-line traffic revenue 2006 2018
Table 9 Change in fixed-line service revenue by retail, wholesale 2013 2018
Table 10 Development of KPN's annual net line loss (consumer) 2005 2019
Table 11 Decline in the number of KPN's connected PSTN households (consumer) 2005 2019
Table 12 Change in the number of KPN's RGUs by platform (consumer) 2015 2019
Table 13 Development of KPN Group's financial data 2009 2019
Table 14 KPN financial data by sector (Netherlands) 2005 2019
Table 15 Development of VodafoneZiggo's financial data 2006 2019
Table 16 Change in VodafoneZiggo's subscriber base by platform 2007 2019
Table 17 Fixed lines in services by type (retail) 2008 2018
Table 18 Proportion of fixed-lines churned and disconnected 2015 2018
Table 19 Decline in the number of fixed lines in service and teledensity 2009 2024
Table 20 Growth in international internet bandwidth 2009 2016
Table 21 Development of KPN's wholesale connections by type 2015 2019
Table 22 Historic - Fixed lines in service and teledensity 1999 2009
Table 23 Historic - KPN Group financial data 2004 2009
Table 24 Historic - UPC Nederland subscribers 2005 2014
Table 25 Historic - KPN consumer market share by sector 2007 2017
Table 26 Historic International internet bandwidth 1998 2009
Table 27 Historic - CPS connections 2008 2014
Table 28 Historic - Fixed-line traffic by type 2008 2015
Table 29 Historic - Tele2 Netherlands residential subscribers by type 2007 2018
Table 30 Historic - Tele2 Netherlands revenue by sector 2007 2018
Table 31 Historic - Unbundled MDF connections by type 2008 2015
List of Charts
Chart 1 Europe Telecoms Maturity Index Market Leaders (top tier)
Chart 2 Europe Telecoms Maturity Index Market Challengers (middle tier)
Chart 3 Europe Telecoms Maturity Index Market Emergents (bottom tier)
Chart 4 Overall view - Telecoms Maturity Index vs GDP per Capita
Chart 5 Europe - mobile subscriber penetration vs mobile broadband penetration
Chart 6 Scandinavia and Baltics: mobile subscriber penetration vs mobile broadband penetration
Chart 7 Northern Europe mobile subscriber penetration vs mobile broadband penetration
Chart 8 Southern Europe mobile subscriber penetration vs mobile broadband penetration
Chart 9 Eastern Europe mobile subscriber penetration vs mobile broadband penetration
Chart 10 Scandinavia and Baltics fixed and mobile broadband penetration
Chart 11 Northern Europe fixed and mobile broadband penetration
Chart 12 Southern Europe fixed and mobile broadband penetration
Chart 13 Eastern Europe fixed and mobile broadband penetration
Chart 14 Change in telecom infrastructure investment by sector 2012 2018
Chart 15 Change in the number of wholesale unbundled connections 2014 2018
Chart 16 Decline in the number of WLR lines 2008 2019
Chart 17 Decline in fixed-line revenue (PSTN, VoB) 2006 2018
Chart 18 Decline in VoIP and PSTN traffic 2016 2018
Chart 19 Decline in fixed-line traffic revenue 2006 2018
Chart 20 Change in fixed-line service revenue by retail, wholesale 2013 2017
Chart 21 Decline in the number of KPN's connected PSTN households (consumer) 2005 2019
Chart 22 Change in the number of KPN's RGUs by platform (consumer) 2015 2019
Chart 23 Development of KPN Group's financial data 2009 2019
Chart 24 KPN consumer and business financial data (Netherlands) 2005 2019
Chart 25 Development of VodafoneZiggo's financial data 2006 2019
Chart 26 Change in VodafoneZiggo's subscriber base by platform 2007 2019
Chart 27 Fixed lines in services by type 2008 2018
Chart 28 Decline in the number of fixed lines in service and teledensity 2009 2024
Chart 29 Development of KPN's wholesale connections by type 2015 2019
List of Exhibits
Exhibit 1 Generalised Market Characteristics by Market Segment
Exhibit 2 Access and the local loop
Exhibit 3 Historic - Fixed-to-mobile interconnections tariffs 2007 2009

Companies Mentioned

  • KPN
  • UPC Nederland
  • Tele2 Nederland
  • Stipte (Scarlet Telecom)
  • Ziggo
  • Vodafone Netherlands