World Enterprise Content Management Solutions Market

Frost & Sullivan, August 2010, Pages: 82

The world enterprise content management (ECM) solutions market has undergone tremendous change in the last few years, both through product innovation and merger & acquisition activity. This study is a follow up to Frost & Sullivan's 2008 study (N1B1) on ECM. This year, the demarcation lines in the industry are better defined, the capabilities of the vendors are more advanced, and the product, innovation, and growth trends more clear. This study defines both the ECM solution and ECM ecosystem landscape, trends, vendors and forecasts.

Research Overview

This Frost & Sullivan research service titled World Enterprise Content Management Solutions Market provides market sizing, market share analysis, strategic growth drivers, market restraints, and global demand analysis. In this research, Frost & Sullivan's expert analysts thoroughly examine the following: content management, workflow, business process management, case management, operational efficiencies, global market size, demand, and growth projections.

Market Overview

Availability of Total ECM Solutions and Proliferation of Digital Content Enable Strong Traction for the World Enterprise Content Management Solutions Market

In recent years, the enterprise content management (ECM) market has expanded in leaps and bounds as digitization of content has grown in popularity across many business verticals. Greater product functionality, usability, and applicability are ensuring clearer market definition, growth opportunities, and increased revenues. Previously, no single vendor offered a complete single source and single platform solution. At present, however, six vendors do so. The key elements of an ECM solution include both a back-end asset management solution and a front-end presentation program, along with a robust workflow and business process management component. “With the capabilities of ECM solutions being projected as offering merit beyond the strengths of their component parts, the ECM industry, consumers, and companies have begun to recognize the inherent value of implementing full ECM solutions,” notes the analyst of this research service. ‘Particularly when it comes to managing burgeoning digital assets through workflows that span companies, ECM solutions provide the scalability, security, and reliability the market demands.” Besides wider recognition of the value proposition, ECM solution market growth will largely be driven by expansion into partial-served markets and global growth. The increased digitization of corporate assets, the need to fulfill various business productivity needs, including document, file, or digital asset management, Web content management, and/or workflow tool implementation are factors poised to strengthen market momentum.

Although prospects look upbeat, there are some challenges restraining market progression. The largest hurdle for the ECM solution industry is getting the message out about the value of a total ECM solution. This means demonstrating the efficiencies and ROI gained from a single-source platform and workflow, the workability, interoperability, and usability of the solutions, and the comparison of all of this against patched together, homegrown, as well as mixed and matched content management systems. Vendors must prove the value and capabilities of ECM solutions, particularly to key global enterprises. Many companies already have some sort of content management system, and it is the job of the ECM solution vendors to show these companies the additional capabilities, efficiencies, and cost savings they could enjoy through the implementation of a total ECM solution. Proving the value proposition maybe an uphill task, but participants must devise smart strategies to get their message across.

The integration of ECM solutions within larger software entities will likely help in enhancing the value proposition, particularly as these larger companies have the resources, knowledge, customer base, and reach to aggressively push out the ECM solution vision and message. Previously, loosely connected and homegrown content management systems may have sufficed for many organizations. Currently, creation, ingestion, storage, reuse, and repurposing of content in a controlled manner are major undertakings for any enterprise and require structure, management, and organization. Particularly when companies need the centralized storage, consistent global messaging, order, interoperability, and workflow/case processing only a single-source ECM solution can provide. “ECM solutions offer a unique productivity solution that singular products, components, and content management modules cannot,” says the analyst. “It is the inherent synergistic value of an ECM solution – and its repeatable ROI – that defines the industry and market and the large vendors need to express in the coming years.”

C h a p t e r 1
Executive Summary
-Market Overview
-Introduction
-Competitive Landscape

Market Research Findings
-Opportunities and Forecasts
-Conclusions

C h a p t e r 2

The World Enterprise Content Management Solutions Market

Introduction and Definitions of Enterprise Content Management (ECM)

-Market Overview
-The Frost & Sullivan Definitive Perspective
-ECM Vendor Landscape: A Snapshot

Decoding The Enterprise Content Management Ecosystem

-ECM: A Summary
-Document and Record and Digital Asset Management Systems
-Enterprise Workflow/Business Process Management
-Additional ECM Characteristics
-Integration and Interoperability with Third Party Systems
-Usability of an ECM Solution
-ECM as Software as a Service (SaaS)

Factors Impacting the Enterprise Content Management Market

-Market Engineering Measurements
Market Character
Market Trends
Market Revenues

-Analysis of Market Drivers
The Value Proposition of Enterprise Content Management (ECM)
Solutions Continues to Drive Demand
Customer-base for ECM Widens Across Industries, Generating a Steady Sales Pipeline
Global Market Expansion Will Increase ECM Sales and Grow Revenues
Increasing Digitization of Corporate Assets, thereby Requiring Effective Management
Tools Drives Sales of Content Management Systems
Improved Standards and Interoperability Lead to Increased Sales
The Continued Consolidation of the Market Through Merger and Acquisition Activity Drives Growth
Software as a Service (SaaS) Helps Bring New Customers to the Market and Increase Sales

-Analysis of Market Restraints
Homegrown and Pieced Together Existing Solutions Slow ECM Solution Sales
Full ECM Solution Sales Continue to be Challenged by Sales of Standalone Component Parts
Low Market Awareness About ECM Solutions and Differentiation from DAM Limits Growth
Confusion About Certain Vendor Solutions Hampers Market Growth
The High Cost of Solutions and Long Sales Cycles Hampers Sales
Economic Concerns and Geopolitical Stability Negatively Affect Revenues
Merger and Acquisition Activity Slows Growth

Trend Analysis and Forecasts

-Pricing Trends

-Sales Structure and Trends
Revenue Structure
Land and Expand Sales

-Demand Analysis
Key End-User Groups
End-user Pain Points

-Market Trends
Clarifying the Value Proposition and Market Consolidation
Addressing Consumer Needs

-Technology Trends
Software as a Service (SaaS)
Open Source Programming
Standard Architecture
Industry Specific Customization
Deep Indexing

-Revenue Forecasts for the World Enterprise Content Management Solutions Market

Revenue Forecasts for the Total ECM Solutions Market
Market Sizing
Forecasts

-Revenue Forecasts by Region

Competitive Analysis

-Competitive Analysis
Tiers of Competition
ECM Solution Vendors
ECM Product Vendors
Competitive Factors

-Market Share Analysis
Market Leader
Market Challengers
Market Contenders
ECM Ecosystem Market Shares

-Frost & Sullivan Hot Company for the World Enterprise Content Management Market

Key Vendors and Product Analysis

-Overview

-Enterprise Content Management Solution Providers
Adobe Systems / Day Software
Alfresco
Autonomy Interwoven
EMC Corporation
Open Text
Oracle

-Notable ECM Ecosystem Product Providers
Hyland Software
IBM
Newgen Software
Nuxeo
Spring CM

A Final Word
The Frost & Sullivan Perspective

List of Figures

C h a p t e r 1
The World Enterprise Content Management Solutions Market
Enterprise Content Management Solutions Market: Market Drivers Ranked in Order of Impact (World), 2010-2016
Enterprise Content Management Solutions Market: Market Restraints Ranked in Order of Impact (World), 2010-2016
Enterprise Content Management Solutions Market: Revenue Forecasts (World), 2009-2016
Enterprise Content Management Ecosystem Market: Revenue Forecasts (World), 2009-2016
Enterprise Content Management Solutions Market: Revenue Forecasts by Region (World), 2009-2016
Enterprise Content Management Ecosystem Market: Revenue Forecasts by Region (World), 2009-2016
Enterprise Content Management Solutions Market: Market Share Trends of Major Market Participants (World), 2009

List of Charts
C h a p t e r 2
Executive Summary
Enterprise Content Management Solution Elements

C h a p t e r 3
The World Enterprise Content Management Solutions Market
Enterprise Content Management Solutions Market: Digital Media Value Chain (World), 2009
Enterprise Content Management Solutions Market: Market Engineering Measurements (World), 2009
Enterprise Content Management Solutions Market: Revenue Forecasts (World), 2009-2016
Enterprise Content Management Ecosystem Market: Revenue Forecasts (World), 2009-2016
Enterprise Content Management Solutions Market: Revenue Forecasts by Region (World), 2009-2016
Enterprise Content Management Ecosystem Market: Revenue Forecasts by Region (World), 2009-2016
Enterprise Content Management Solutions Market: Market Share Trends of Major Market Participants (World), 2009
Enterprise Content Management Ecosystem Market: Competitive Landscape (World), 2009
Enterprise Content Management Solutions Market: The Frost & Sullivan Company Heat Index for EMC (World), 2009

- Adobe Systems / Day Software
- Alfresco
- Autonomy Interwoven
- EMC Corporation
- Open Text
- Oracle
- Hyland Software
- IBM
- Newgen Software
- Nuxeo
- Spring CM

Product Samples

A sample for this product is available. Please Login/Register to download this sample.

Customers who bought this item also bought

• Global Enterprise Content Management Market
• Content Management Software - Global Strategic Business Report
• World Enterprise Content Management Markets
• Global Enterprise Content Management Market - Emerging Verticals and Geographies Show Explosive Growth Opportunities
• ECM RFP Template (Enterprise Content Management System)
• Decision Matrix: Selecting an Enterprise Content Management Vendor (Competitor Focus)
• Content Management: Maximising the Value of Enterprise and Web Content
• The Taming of the Slew of Content (Strategic Focus)
• Asia Pacific Enterprise Content Management Markets
• Enterprise Content Management Market in EMEA 2011-2014