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IFM Market in Australia and New Zealand

Frost & Sullivan, Nov 2010, Pages: 113


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This research service presents the integrated facilities management market in Australia and New Zealand with the focus on outsourcing of management of buildings, which may include facilities management services and integrated facilities management. It includes key research findings, total market size for the market, market trends, competitive landscape, and other key trends in the buildings industry, as well as profiles of key market participants. The research service also details the key challenges, drivers, and restraints of the market, as well as other important qualitative information such as key trends by end user segments, and key trends by service types.

This research service titled IFM Market in Australia and New Zealand provides an overview of the market for integrated facilities management (IFM) service, drivers, restraints, industry challenges, market size and forecasts for the water treatment systems. In this research, Frost & Sullivan's expert analysts thoroughly examine the following markets: janitorial services, environmental services, mechanical and electrical services, and others.

Market Overview

End Users in Australia and New Zealand Increasingly Outsource FM Services to Reduce Installation Costs

Consumer choices regarding the outsourcing of FM in Australia and New Zealand are based on diverse factors such as regulations and costs. Consumers have become more discerning and their preferences are constantly evolving, not only due to the countries’ positive economic conditions, but also due to the growth in the construction sector. The FM markets in both countries have the strong backing of their governments and regulatory agencies. The efforts of bodies such as the Property Council of Australia have made the country one of the most sophisticated property sectors in the world, creating a plethora of opportunities for FM vendors. Meanwhile, in New Zealand, green facilities management (GFM) has been garnering considerable attention due to its cost- and energy-saving features and thereby, gaining long-term investment potential.

End users in both countries prefer outsourcing GFM due to the high starting costs, which can be lowered by FM companies. Moreover, these companies can provide consultations on the better utilization of GFM systems in different facilities. “In Australia, the education and commercial office sectors remain the key outsourcing sectors for the FM market,” says the analyst of this research. “In New Zealand, the growth in the construction sector due to an increase in the number of buildings and the availability of advanced technology has stimulated the FM market.” However, the constructions sector’s constant issues with the FM market, the economic slowdown, and the lack of qualified facility managers and skills development are restraining the Australia FM industry. The situation is similar in New Zealand, although the country has fewer regulatory hassles. The proliferation of applications has compelled participants to equip their personnel with the required technology skills so that they do not become obsolete. Unlike in the neighboring countries, there are limited specialized FM courses in New Zealand. Besides, the awareness about the service is generally limited to property managers, which makes it difficult to recruit the right candidates.

In Australia, all building industry stakeholders such as contractors, architects, developers, building owners, and facility managers have to collaborate to bolster the FM market. It is essential to ensure that all parties interested in advancing any area that applies to construction, property ownership, or facility management concur on a single agenda. This will create a powerhouse for addressing their vital issues. The New Zealand market’s prospects are bright as it is bound to expand with higher demand from end users and the passing of favorable regulations. “The requirements of a facilities manager are not commonly standardized and certified in New Zealand due to the lack of an accreditation body for the FM,” notes the analyst. “The formation of Facilities Management Association New Zealand (FMANZ) speeds up the growth of this market and sets up a benchmark for FM practices in the country.”

Market Sectors

Expert Frost & Sullivan analysts thoroughly examine the following market sectors in this research:

- Janitorial services
- Environmental services
- Mechanical and electrical services
- Others


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