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Strategies and Considerations for Corporate & Employee Liable Wireless Mobility Management
AOTMP, Nov 2010, Pages: 33
The decision regarding whether to deploy a corporate liable, employee liable or combination approach can be a difficult one for the enterprise. There is not a universal answer to the question ‘Which is the best approach?’ The better question to ask is ‘Which approach is best for my organization?’ Based on AOTMP research, on average, 85% of enterprise wireless devices are corporate liable. This represents a similar figure observed in 2009. The statistic reflects that organizations continue to take a proactive approach to monitoring wireless spend during difficult economic times. This may also reflect a heightened awareness of device security, which has become exponentially more important as enterprises continue to increase the number of Smart Devices containing sensitive business information in their environments.
It is interesting to note that over half of all enterprises have some representation of employee liable devices within their environments. Many organizations are using this hybrid approach for a couple of reasons. First, enterprises may decide that certain employees require limited business usage of a device and allow them to use their personal device. Second, certain executives may be granted special privileges to use their own device which, in most cases, is a different make and model than the company-issued devices.
This report outlines the key considerations for both approaches and arms the enterprise with impactful benchmarks and best practice guidance in order to assess both approaches.
Enterprises need to read this report in order to understand:
- What are the key questions enterprises should be asking in order to identify the most appropriate approach?
- Why is there so much indecision in the marketplace?
- What factors are causing enterprises to consider moving from their current approach?
- Which wireless trends are impacting the enterprise decision?
- Which approach offers the lowest reoccurring monthly cost?
- What is the latest from the IRS regarding documentation of personal usage on corporate owned devices?
Along with answering these critical questions, this report provides the following benchmarks:
- Ratio of corporate and employee liable wireless devices
- Methods mostly widely used to reimburse users:
- - Employees complete expense report and are reimbursed for actual usage
- - Employees receive a fixed stipend each month
- Wireless policy adoption trends
- Elements related to device usage while driving addressed within policies today
- Percentage of enterprises considering switching from their current approach
- Primary reasons for moving to corporate liable
- Primary reasons for moving to employee liable
- Average monthly service plan cost for corporate liable users
- Average monthly service plan reimbursement for employee liable users
- # of different device models enterprises are currently managing
- # of different applications enterprises are currently managing
- # of different device models enterprises are currently managing
- Smart device penetration as compared to other wireless devices
This report also addresses the implications of corporate and employee liable approaches for these 16 wireless mobility management activities:
- Sourcing & Procurement
- Invoice Processing
- Auditing
- Optimization
- Service Ordering
- Change Control
- Contract Management
- Asset/Inventory Management
- Service Inventory Management
- Policy & Governance
- Help Desk Management
- Mobile Device Management
- Mobile Application Management
- Risk Management
- Security
- Reporting & Analysis
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